Darkspore yanked from Steam amid reports of game-killing bugs

Update: EA says "Maxis continues to support Darkspore and its servers."

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Update: Darkspore has returned to Steam, and EA has commented to GameSpot on the situation. "Maxis continues to support Darkspore and its servers," said an EA spokesperson. "We recently resolved a problem where players were having issues connecting to the game."

"The post in question came from a moderator who is not an employee of EA. That post has been updated to reflect accurate information. Players experiencing technical issues should contact help.ea.com for customer support."

Original story: The Steam version of SimCity creator Maxis' role-playing game spin-off Darkspore has been yanked from Steam due to severe long-standing bugs that have rendered the game unplayable for some owners.

The removal (spotted by Player Attack) from Steam follows frequent reports of instability from Darkspore, which requires an active connection to the Internet in order to play, since its launch in 2011. One of the most frequent complaints on the game's official forums is for error code 73003, which first cropped up 12 months ago.

"Error has gone unfixed. Likelihood of it being fixed is zero," said Darkspore forum moderator Inquisitor_Laine at the start of May.

Another error, known as Error 3, made players unable to save changes or create new characters, though recent reports suggest that this error has now been fixed.

"Darkspore is no longer developed," warns Inquisitor_Laine on the Darkspore forums, "for almost all intents & purposes an abandoned title. If you cannot play the game & have flicked through technical issues for any fixes, then contact EA Customer Support; especially if it regards CD-Keys or refunds."

"Error 73003 has gone unfixed & remains an issue. Error Code 3 has arisen for the majority/all & remains an issue."

"I will however keep the forums here as clean & tidy as possible in my spare time. Why? Well why not. If it helps anyone with minor problems, or find their way somewhere, then that's great. I wish you all luck, no matter what path you choose with Darkspore."

Discussion

195 comments
edinko
edinko

Off topic: last 16 hours of the gog summer sale. You can remember how maxis used to be by buying SimCity 2000 for 2 or 3 dollars. And many many other games on sale until tomorrow.

http://www.gog.com/

Ramus73
Ramus73

Isn't it time EA put someone in charge who knows what they are doing?

JulyAeon
JulyAeon

one way of killing replay value...

dogbert784
dogbert784

So this is the digital future people were hoping for? 

tightwad34
tightwad34

Kind of weird that a game that has been out for a few years can have game killing bugs. I don't know the first or last thing about this sort of thing, but this has to be a pretty rare thing.

cephas90
cephas90

Is this really what it takes to get support for a buggy game?

Sikrion
Sikrion

Sure they fix it now that they can no longer sell it on steam.

fulcrum82
fulcrum82

this shit ain't fixed! the game broke and then they tried to fix it and now its even more BROKE! game won't even recognize my login SMFH EA...

santinegrete
santinegrete

"Acekidder trying to convince me that Online cheks are good for games"

This article.

-.-

Daian
Daian

Look at EA trying to save face, aren't they cute.

---Cipher---
---Cipher---

Isn't the real news here that people still play this game?

Apastron
Apastron

In a game called 'Darkspore' I'd expect killer bugs.

Geogyf
Geogyf

3 Main problems I see here.

1) EA puts pressures (bearhugs) Maxis for other titles/goals, so Maxis is spread too thin and  underperforms

2) Maxis's titles has some pretty major bugs in general (Simcity disaster)

3) Maxis + EA didnt care much, until the moderator urged for refunds.

Consequently, EA and Maxis are both at fault.


PesmergaYuber
PesmergaYuber

Played the Beta, it wasn't the worst but got boring fast. Cool concept just not executed that well

Saidrex
Saidrex

lol. they got scared when people started demanding refund.

Lambchopzin
Lambchopzin

Darkspore is actually awful and I'm surprised that people still play this. Still, much like Diablo 3 with error 37 it is a prime example of always online gone wrong.

thorn3000
thorn3000

good stuff the moderator wasn't an employee of EA, he might have had trouble otherwise for telling the truth...about the problem being resolved? if yes, about time, problem has been there for some time, but question is, was it really fixed? who knows, people will test it in time and we shall see

DarkSaber2k
DarkSaber2k

"HEY Our game isn't broken, keep buying it" they say while completely failing to mention how they have fixed the bugs.

GrumpyMcNasty
GrumpyMcNasty

If you think that's broken on Steam you should try Chronicles of Riddick : Assault on Dark Athena. Do not buy it, it's broken, won't even start due to busted DRM but they will still let you buy it. Steam is a great service but it's not perfect.

funkymonkey4710
funkymonkey4710

I always kind of wanted to play this game because it seems to play like a Pokemon game (You collect heroes and use them I believe) and a Diablo game merged together. I may be wrong on this, but it still looks like a lot of fun.

blown503
blown503

If all you have is $ $ in your eyes, you cant see the problem. Thats why maxis, simcity, Medal of honor, EA, Xbone all suck

bahamutdragons
bahamutdragons

And then companies wonder why customers hate always online DRM.  #DealwithIt indeed.

northArrow
northArrow

Remember when Maxis didn't suck?

Hurvl
Hurvl

Well, it sure *seems* like it took someone who wasn't from EA to get things moving or is that mere coincidence? I think the moderator had every right to make the conclusions that he did, even if they were unofficial and non-confirmed.

blackothh
blackothh

why the hell does it have to be an action by steam to spark a change on EAs part? stupid incompetent EA.

AlexFili
AlexFili

It's terrible when something you pay for stops working.

Stesilaus
Stesilaus

My guess is that shareholders demanded better profit margins and some guy in a suit-and-tie decided that the best way to do it was to go on a downsizing spree.

Amongst the employees who were retrenched was the only programmer who knew the code well enough to fix the bug that causes Error Code 73003.

The irony is that, by the time they've refunded players, their profit margin on the game will probably be negative.

Gizmofather
Gizmofather

rhis is so bad... had bought this game when its released. Such a letdown, come on. So great game!

OldKye
OldKye

Gee Maxis has just been the centerpiece of EA customer relations since it bought the company hasn't it.....

Did you replace everyone with evil clones EA? WTH did you do to the old Maxis that was so loved!

SauhlGood
SauhlGood

@dogbert784 no...this is EA... don't get it twisted up... Digital if done right is great and cheap.

telaros
telaros

@Sikrionhttp://store.steampowered.com/app/99890/?snr=1_7_15__13 Still on steam. They had probably planned to have it pulled off Steam for awhile and quietly bring it back with an exclusive patch only on Origin perhaps, only the backlash may have been too much with how 'savage' gaming media can be.


I never had 'game breaking' issues with the game back when I played it. It felt less fun than that Digimon World game for PS2 action adventure game they had.

Worst feature was the limited customization features. Really killed my excitement for the game as you had to 'unlock' bigger and newer models of models you already had.

iMpLuX
iMpLuX

@GrumpyMcNasty It's available on GOG.com w/o DRM. I bought the retail copy 4 years ago for a couple of bucks and getting around TAGES was a pain since TAGES isn't even around anymore. I forgot where I saw it, but IIRC the official website for Riddick tells you how to get around TAGES to install the game. That's why Starbreeze (the dev) uploaded Riddick to GOG.com w/o DRM. Also Steam removed Riddick a LONG time ago.

blackothh
blackothh

@funkymonkey4710 ive been interested in this too, but EA did their grubby voodoo magic with the original spore so im not even going to give it a chance.

Foleman
Foleman

@blown503 You forgot Ubisoft. Why is that when it comes to DRM and Online Passes people forget the evilest company of all? They've finally stopped with the DRM, but it used to be horrible.

edinko
edinko

@northArrow  I remember it very fresh cause I bought SimCity 2000 on gog for 2-3 dollars in this summer sale

mjswooosh
mjswooosh

@Stesilaus You pretty much nailed it. From personal experience, I can tell you this is pretty much how the process works.

GrumpyMcNasty
GrumpyMcNasty

@iMpLuX  It was still there a month ago, in fact it was on a daily deal not long before that when I bought it. They have indeed since removed it but that doesn't help. Why should I have to pay for it again on GOG?

iMpLuX
iMpLuX

@GrumpyMcNasty I didn't realize the Steam version had TAGES as I assumed just the retail version did and that's the version I thought you were referring to, not the Steam version. GOG.com has it on sale for $7.49 and I ended up buying it so I don't have to deal w/ the TAGES workaround.

Like I said there's an article from the Dev telling you how to bypass TAGES to install the game. Google Riddick Tages and you should find it.