Credit card companies find no PSN-related activity, all eyes on Hirai

Wells Fargo, American Express, and MasterCard say there's no unauthorized activity tied to leak; debacle may affect executive's succession to Sony's top spot; Sony shares sink 4.5 percent.

As the PSN outage and data leak drag on, Bloomberg has posted a pair of articles that add to the ongoing saga. First, the news service reports that financial companies Wells Fargo, American Express, and MasterCard have seen "no unauthorized activity relating to Sony." The news comes shortly after Sony announced that all PSN credit card information had been encrypted during the time of the leak and that there was "no evidence" that any had been stolen.

Kaz Hirai's handling of the PSN crisis may determine if he succeeds Sir Howard Stringer as Sony Corp. CEO.

The credit card companies' revelation is a rare bright spot in the crisis, which is weighing heavily on the brow of one particular Sony executive. Bloomberg also reports that Kaz Hirai, who became head of Sony's entire consumer electronics business on April 1, is under a magnifying glass to see how he handles the ongoing debacle. The scrutiny is particularly intense as Hirai has extolled a plan to use the PlayStation Network as the basis of a content store that will extend to other Sony devices, such as HDTVs and Blu-ray players.

"Almost everything Hirai has been trying to do has an element of network," Mitsubishi UFJ Morgan Stanley Securities analyst Masahiko Ishino told the news service. "Sony's strategy to connect its products through network is very crucial for the company's transformation. Sony may struggle if the business gets disrupted."

How Hirai copes with the PSN outage--which has already sparked government investigations and civil lawsuits--will likely affect his chances of succeeding current Sony Corp. CEO Sir Howard Stringer. As part of the announcement of Hirai's promotion, Stringer himself said that he was the frontrunner. "This is an opportunity for the board to watch Hirai-san and judge his performance," said Stringer.

Unfortunately for Sony, the market is already weighing in on the PSN outage. Today, Sony shares fell 4.5 percent to 2,260 ($27.71) on the Tokyo Stock Exchange. It was the largest decline for the company since the tragic earthquake and tsunami hit Japan in mid-March.

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Discussion

442 comments
TSOJaybird
TSOJaybird

I was told by Wells Fargo they would need to replace the number due to the Sony incident. They are not fooling around with the situation at all when I called in to ask advice.

M3ran
M3ran

@Sunuva22 oh thanks for that

Sunuva22
Sunuva22

@M3ran it was listed in the article as $27.71 a share i go with td ameritrade to buy and sell my stocks which im not doing all that well in

lapiza
lapiza

@ace070590 I could also spin it to say car a has a better security system than car b however the thief still steals it leaving car b untouched. the other stuff i'll cover later cause i have to get dinner XD

TankBusterJenn
TankBusterJenn

Lol. I find it funny that no one cares about Qriocity.

shinmew
shinmew

Yeah, a hacker would be out of his mind to be smart enough to hack the system and dumb enough to start spending other peoples money as soon as he/she get's that credit card info. That is asking to be tracked down. They may try as soon as some of this heat blows over (that is IF they were able to get the info.) I still think Sony is saying no credit info got out just to protect themselves for more lawsuits. They didn't say anything about it until a lawsuit started. Just to play it safe, I had my credit card changed and if any of you are smart, you will too. Protect yourself, because it is better to be safe, than sorry. Does this mean I'm going to sale my PS3 and PSP, HECK NO. I still like those systems. I'll just buy Playstation points from now on.

hahamanin
hahamanin

after reading the comments below.....it seems to me tht the whole gamespot community has a s**t load of ps3fanboys.....n everything related to xbox was given a thumbs down.....way to go ps3guys

DarkReign2552
DarkReign2552

This is, of course, assuming they even bring the servers back online. Wii 2 is due for release next year. What's to stop Sony from doing the same with PS4? Get a leg up on the competition by bringing out a new console to wipe the floor with Microsoft before it's predicted 2014 release. And the best way to get people to upgrade to a new console? Shut down the servers. That's what finally got so many people to go from Xbox to 360. What's to stop this "Permanently crippling Hacker attack on the network" from allow Sony to demand people's money for a new console just to get online access once more.

DarkReign2552
DarkReign2552

I'm disappointed in Sony for how they're handling this. Most of the people that have commented on this board are loyal Sony supporters and Sony has done nothing but tiptoe around the problem and keep secrets from it's fanbase up until this point. As far as anybody outside of Sony knows, we can't even be sure Hackers are responsible for this. It comes as strange that Sony made itself so vocal with the whole issue regarding Hotz and Anonymous, but now that PSN is down they're staying mum. It honestly makes me believe that this is Sony's downfall and they're planting a cover story. With free servers comes limited maintenance and limited bandwidth output. Without a profit being made to put into these expenses, it's naturally only a matter of time before the network crashes from the population and sheer amount of content they put online. So ask yourself, honestly, how much longer do you think these "Free" online services are going to last? There's no such thing as free in the world. You get what you pay for and I'm willing to bet that, if not soon after the servers come back online, than with the release of the PS4 a monthly charge is going to be enforced much the same way as Xbox Live does. Now granted I doubt it will be $60 a year like XBL, but I wouldn't be surprised to see $20-$30 a year for maintenance costs.

PotHeel
PotHeel

This man's career is all an elaborate April 1st joke.

liam82517
liam82517

@pez2k_ PSN was established 5+ years ago? That piece of information came from a few places when people were taking apart the firmware a few months ago. Sony have horrible security. I mean where did they find the psp kirk keys? was it in the psp? nope. Was it in the ps3? ding ding ding yup! what the hell are psp keys doing in the ps3? It just doesnt make any sense. That being said OK lets say your right, how do you account for the CC numbers being available for sale today? Or the fact that sony wasnt saying anything for a week and only finally did say something when confronted by the american government? Why is the system still down? Why did they wait until after the stock exchange close to inform the public of the intrusion and subsequent theft? They are being shady as hell and have been since the original report of the ps3 jailbreak being available.

pez2k_
pez2k_

@liam82517 - I think you're getting confused about the plain-text rumour. It started from a chatlog where someone claimed that, when the PSN was first established, all credit card details were transmitted to Sony's servers in plain text. The vulnerability in this case is someone capturing the packets sent from your console. This does not have anything to do with the intrusion into Sony's database, which was an attack on their servers.

Kenshiro_Kenoh
Kenshiro_Kenoh

@moh_sakhaii there is no psn one you should have added a psn one IF you were telling the truth but watever i dont care cya

moh_sakhaii
moh_sakhaii

@Kenshiro_Kenoh Pn1Evil is for PSN and Pn1EVIL is for XBL, lol :D

moh_sakhaii
moh_sakhaii

@Kenshiro_Kenoh wrong go to my achievement section and you can see for yourself that I do have a damn PS3, by the way my ID is Pn1EVIL :D although I must admit I'm not a fan of Sony, but I'm not happy at all about this, where did you get my happiness in all this is beyond me :D

crazymario1
crazymario1

... "PSN is better than Xbox Live!!!!!!!!"

liam82517
liam82517

@tommyas It already is public that they are lying! Some of the people that hacked the ps3 last year were talking about how cc info was being sent over then psn in plain txt format. Also if sony are so on the up and up on this, why have they been so shady about releasing info on whats going on? people need to stop being so defensive about this its not an attack on you or your choice of console. Its about sony not taking the proper actions to protect its customers. They are quite clearly not being loyal to you why are you being so loyl to them, are you afraid you'll look stupid for buying a ps3? I bought a ps3 and I want to know my info is safe, or at least that a company Im trusting with my details is taking the proper precautions to protect that information. I dont need the headache of people taking credit out in my name since they have all the proper info to do just that. Its not just the credit cards that are valuable its your personal details too.

MuffintopX
MuffintopX

Credit Card data was on a separate database than the personal information database, they have announced this. They said the hackers had not broken through that one, let alone the encryptions. Also, if they managed to get the encrypted card numbers, the key would never ever be stored in the same place.

liam82517
liam82517

@pez2k_ Customer info being kept in a plain txt format was being spoken about last year when the ps3 was hacked. If you want to bury your head in the sand thats up to you, but speaking for myself I dont think I could handle knowing that a company was taking me for a mug and that I was letting them.

tommyas
tommyas

@UntraceableHaze they cannot lie about such a thing. Sooner or later it would go public either way and would seriously hurt Sony and CC companies for directly lying.

liam82517
liam82517

@pez2k_ Dont take my word for anything. Use google and find things out for yourself. I dont believe anything Im told so I dont expect you too, but I do expect you to use your brain and find things out for yourself.

warmaster670
warmaster670

TheGame50401, yup taking psn down and keeping it down o they can make it more secure shows they DONT care, yup, they should have just left it up and let the hackers have there way with it, that would have shown they care. Are you in opposite land or something?

Kenshiro_Kenoh
Kenshiro_Kenoh

@moh_sakhaii so why are you happy? according to you some one is selling your credit card information over the internet,or maybe you are lying and that you dont have a PS3 in the first place? maybe

BearishSun
BearishSun

@GONtheSKYLORD If hackers managed to get all personal info of 75mil users, that means they were in that system for quite a while before they detected them. Encoded data doesn't mean much if the hackers got the decryption key. And decryption key must be somewhere on PSN servers as well, or at least temporarily sent there for when the data needs to be used, otherwise Sony couldn't access the data themselves, obviously.

TheGame50401
TheGame50401

hummm, no news about PSN today..... 10 days bein down is kinda pathetic and shows that they really don't care that much about their consumers...

pez2k_
pez2k_

@moh_sakhaii - Okay, if I change my statement to: 'PSN stores user details in the following format: login name, password, address, credit card number, CVV2' does that make my claims reputable suddenly? As for the email from Sony, yes I've had one, telling me that some inconsequential details like my name may be known, and that they don't think that any credit card data has been taken. I believe them entirely, not only is it unlikely that those details were in the same table as the credit card data, but it's even less likely that Sony would wilfully contravene data protection laws by storing the entirity of the CC data in plaintext.

moh_sakhaii
moh_sakhaii

Here is from the Sony's email to me : "While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained." They really love to exclude the security number though :D

jdog8888888
jdog8888888

Lol whatever. The point is, who knows where this info went, and what they will do with it. Ring 75 million credit cards at the same time? No. Charge $5-10 randomly 100,000 times in the next 12 months, maybe. Trackable, difficult. This is not over, anytime soon.

warmaster670
warmaster670

psn user date is stored like this: breast size, foot size, address, CC number, hair colour, nose colour, and amount of teeth. And since psn was hacked that makes this information true? no.

moh_sakhaii
moh_sakhaii

@pez2k_ because none has breached the xbox live yet, let alone to claim the format, Did you receive the email from Sony or not? I know I did, and they don't how much they are robbed of information or they don't want to admit.

warmaster670
warmaster670

what pez2k said, anyone can claim anything on the internet, now these things could very well be true, but that doesnt change teh fact that there still rumours.

pez2k_
pez2k_

@moh_sakhaii - Xbox Live stores user details in the following format: login name, password, address, credit card number, CVV2. Now tell me, how is my completely fabricated statement claimed as fact any different to his?

warmaster670
warmaster670

apparently you need to learn to read then, since its teh first word. "Rumors are following" Or get glasses.

moh_sakhaii
moh_sakhaii

@warmaster670 I didn't see any rumour on the top and I looked quite a bit :D It's up for grabs, you can probably go buy your credit info too :D

warmaster670
warmaster670

GONtheSKYLORD, I think your addressing the wrong person, since all i said was that the link that was posted was a rumor.

GONtheSKYLORD
GONtheSKYLORD

@warmaster670 You realize half of that stuff can easily be fake. Besides, everything was 128 bit encrypted and the actual numbers were behind even further security. Do you even realize how long it would take to crack one, let alone each persons? Phishing scams are infinitely more efficient. In fact, there is an even easier, more efficient way that most people don't know about which for obvious reason, I will not divulge here. Never know who might be up to no good.

pez2k_
pez2k_

@liam82517 - Are you a security professional or just making things up? It certainly seems the latter. @moh_sakhaii - Some posts on a forum don't make anything true. I'd say it's a lot more likely that someone is looking to make a quick buck with a fake claim.

warmaster670
warmaster670

"they should add this: "UPDATE: Credit card info and CVV2 are on the sale in hacker channels on IRC right now, you can see for yourself", I wonder why nobody wants to mention this to the angry crowd " Because most people dont care about rumours, the link you posted even says rumor right at teh top.

jdhx
jdhx

Well theres info that says that 2.2 million card numbers were for sale. I'm not sure if I had my card info stored on PSN because I bought ONE thing on PSN last September and wouldn't have a clue but I cancelled my card and wasn't taking any chances. I will still be a loyal customer but Sony you need to take care of your customers info better than this. With that said...Any database in the world can get hacked and cause worse damage to the individual than this but hopefully ALL companies and governments learn from this and try to be extra secure.

elfonki28
elfonki28

@ace070590 let me tell you, false advertisement is when you promise something to the public and then when the public tries to buy what you offered for a long time term is not there any fore. that doesnt have any other name but false advertisement buddy. and i say that xbox users are not so bright because if you think about are you really paying 60 bucks for xbox live in a year? think again, the best games in xbox are all to be played online, halo, call of duty brotherhood, fighting, sports. the games are mostly to play online and you buy then you are already paying more for the xbox live, it should be like ps3 is doing it, the only thing they messed up was by having poor protection aginst hackers. i belive bill gates is having his way with you xbox users you have to pay for internet, xbox live then you buy the games mostly 60 buck or more. i hope you got a good job.

liam82517
liam82517

@tommyas Sony has been slowly eroding people right to privacy with its recent actions and draconian T&Cs, yet all I ever see are thumbs down on anyone that dares question the all mighty sony. Sorry Im just not a sheep and I wont eat the poo that Im led to no matter how nicly they dress it up. Believe me or not but even a quick google search will tell you sony isnt being on the up and up and are definitely up to something.

liam82517
liam82517

@tommyas Sony are lying through their teeth. Its been verified since the ps3 was hacked that customer info including CC numbers was kept in plain txt. Security on the ps3 has been found to be an absolute mess. Why do you thin sony has been going so hard at all the hackers from day1? They have spend an incredible amount of money in trying to stop something that is already out in the world, why? Because they know there is more to find behind the awful security. It already been spoken about in underground forums that the information is up for sale. While CC can be cancelled, all the other information is still there like you name, address, tel num, security question etc. Sony were offered the information back at a price and they said "NO", so it had now gone on sale to whoever. Also sony tool 6 days to let the world know what had happened. I know they said it took 6 days to find out exactly what was accessed, but do you really believe that it took 6 days to find out the customer info was stolen, when you caught the people in the act of breaking in ? I dont think so. Then you have the latest firmware which reports on absolutly everything that you do on your NETWORK! People make the argument that if you have nothing to hide why would you care. I would say because I dont like someone looking in my window watching me eat why would I want someone watching my network to see what Im doing on the internet.

moh_sakhaii
moh_sakhaii

they should add this: "UPDATE: Credit card info and CVV2 are on the sale in hacker channels on IRC right now, you can see for yourself", I wonder why nobody wants to mention this to the angry crowd :(

tommyas
tommyas

@liam82517 - What evidence you mean exactly? Sony directly says that CC info is encrypted and without security codes. CC companies say there are no breaches (at least not yet). Im pretty sure if hackers got the CC info, it would be already public.