Capcom overworks devs with 'no mercy' - Street Fighter producer

Street Fighter X Tekken head Yoshinori Ono says publisher gave him no respite after hospitalization, forbids any sort of union formation or worker advocacy.

Developer quality-of-life issues have plagued the game industry for years, but the critiques often originate from anonymous sources, as was the case with complaints at Electronic Arts, Rockstar San Diego, and Team Bondi. However, the latest round of quality-of-life complaints comes from a familiar name, as Street Fighter X Tekken producer Yoshinori Ono is taking his own employer, Capcom, to task for overworking employees.

Yoshinori Ono is less than happy with his working conditions.

In an interview with Eurogamer, Ono said, "Capcom doesn't allow a trade union or any sort of worker movement you see. So if I complain I will probably get sacked. You have to say it for me, OK? I want you to write: 'Capcom overworks Ono.' That's your headline."

Ono temporarily stepped down from his position in March after a health scare landed him in the hospital. The developer told Eurogamer that even that didn't buy him much breathing room from Capcom's demanding work schedule.

"Nobody told me to take a rest," Ono said. "When I returned to work, Capcom didn't even acknowledge that I had been in hospital. There was no change in my schedule. I was at home for an entire week before the doctors allowed me to return to work. When I returned to my desk there was a ticket to Rome [for a publicity junket] waiting for me. There's no mercy. Everyone in the company says: 'Ono-san we've been so worried about you.' Then they hand me a timetable and it's completely filled with things to do."

As of press time, Capcom had not responded to GameSpot's requests for comment.

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158 comments
beny_pimpster
beny_pimpster

m happy Ono is back SF is back on business even thought it has cheap ass DLC's then again whos the jack ass who introduced DLC's in the first place??

Deinbeck
Deinbeck

So how did Ono-san lose his job again? orite...

SillySkeleton
SillySkeleton

The benevolent force of Capcom strikes again. Ignore its on disc DLC and witness its wrath.

megakick
megakick

So he expected to get paid the same and do less?

How is that fair to the rest of the company :/

maxwell97
maxwell97

You mean, when he went back to work, they actually expected him to WORK?!? How cruel! :)

Codebreaker-X
Codebreaker-X

Didn't Apple recently get into trouble for the same thing? Learn your history Capcom; and FAST!!! 

StarCrash
StarCrash

In my experience, people in Asia usually work 12 to 16 hour jobs on average. He's not lying and he's certainly not lazy.. I have a feeling that the developer is at the breaking point (he doesn't care anymore), since he sought out the media, despite knowing that he might be fired for saying this.

 

It's common practice to overwork salary workers, because they don't get paid overtime.

Corrupted_Wolf
Corrupted_Wolf

 @Eboslav @s4dn3s5 You two must be either still children or never held a decent job to support anyone in your lives. That's the only way I can think of how you guys are able to so grossly misinterpret the circumstances .1) He doesn't get a say with the DLC fiasco. He does what the CAPCOM corp heads tell him to do. He just designs the games and oversees things from that level down. 2) Do you think it's fun dressing up in a costume and acting like a-hole in front of people everyday of the week travelling all over the world? Ok let's ignore the fact it's commonsensical to realize THAT IS NOT ALL THAT HE DOES. That's a small chunk of his job.

 

But have you ever had to constantly travel for a job before? It's fun for a little while but gets extremely stressful and tiring especially when you....3) Realize you don't have time for yourself and more importantly your FAMILY. That's why you try to get good jobs - to make life easier for you and people you take care of. What the hell is the point when your job is MAKING YOU ILL and taking you away from YOUR FAMILY and YOURSELF.4) Just because you make good money does not mean you are not entitled to better working conditions. IF MONEY CAN TAKE AWAY DECENCY IN TREATMENT OF YOUR WORKERS then DAMN. Let's just go poop in Bill Gate's mouth since the slippery slope argument can probably slide us down that direction easily.In other words - come on. Either get real or grow the fuck up. There are better complaints that can be made.  

Eboslav
Eboslav

interesting article, personally I see him as a lazy executive. He should be lucky to have kept this job after the DLC fiasco and piss poor support for games (PC version should've come up patched already, instead this game is stagnant atm)On another note, the hell this clip was about? Is this what he does at work?? Are we supposed to feel sorry for him because he has to wear a suit while getting paid like the filthy rich man that he is?

N0tYrBeezin
N0tYrBeezin

With every kid and grandma wanting to join the industry! There are more laborers than jobs. The bosses know this.

s4dn3s5
s4dn3s5

aww poor baby can't deal with stress, he just earns in a year more than I'd be able to make in an entire life...

digi-demon
digi-demon

Your contract? Sign here....

 

'Welcome to your doom' 

'bwhahhaaa hhaa haa haa'

 

[Quote Altered Beast]

 

Oh, Capcom is becoming more and more like a real employer every time i read about them :P

nuburoisa
nuburoisa

Thats screwed up, i'd leave and work somewhere else if i was him and if this continous!~

Sigmadead
Sigmadead

I find it funny, he returns to work and they say ' ok here's the work you have to do' and he goes OH NO!! ITS TOO MUCH!? Really?  I mean he comes in from being in the hospital, yeah, but gee now he has to fly to Rome on the company's dollar.. Oh boo hoo! Do an interview about the game, OH NO!! How very sad his life must be. 

DeadrisingX1
DeadrisingX1

Aren't most, if not all companies at the height of callousness already?

jinzo9988
jinzo9988

No workers, no company.  Simple.  You can't ban a worker movement... that's ludicrous.  That's like banning riots, they're going to happen whether you like it or not if people are motivated enough.  If they got enough guys there to stick together, Capcom can't ignore them.  1 person can't fight that fight.  1 person is replaceable.  What, they're going to fire half their staff(some of whom are top people there) and bring new guys in?  That would be so damaging to their day to day business.

 

Also, to be honest they do it to themselves.  If you don't put your foot down and just passively accept the longer hours, the crappier pay, the disrespect, then that's what your job devalues itself to.  If you let them walk all over you, they will.  I'm not saying fight every negative thing that comes your way, definitely pick your battles wisely, but don't cave into everything.

 

You find a cool job that entails a massive amount of work(which is horribly undervalued), and it pays minimum wage.  ...well, how do you think it got to be that way?  Because people are willing to do it for minimum wage.  If they couldn't get anybody to fill that role for that amount of money, the company either goes without or bumps up the perks.  This is what's so damaging about immigration and people taking -anything- they can get just to survive in a different country, they have the drive to succeed at their job and they're getting paid far less for it.

Sepewrath
Sepewrath

They don't allow it? If all the workers band together, they cant stop it. What are they going to do fire everybody? The company would go under as you cant just hire  a bunch of people off the streets to make a game.

pcty
pcty

Capcom is like any other japanese company.

PStrife
PStrife

I do not feel sorry for any devs these days.  Working is hard, they all have a choice to go into sectors involving manual labor.  Instead they whine and act entitled to mo imaginery moneys from consumers.  As though their tales are so much worse then anyone elses.

 

Let these over-stressed company line towing zombie employees that live in a false sense of reality go.  Maybe they can send the whiners here in American to countries like Japan and Korea, it would be so nice no longer have to listen to whiny/entitled employees on the internets.

Agent-M
Agent-M

Capcom needs every man in the field.  On disc DLC doesn't hide itself you know.

nate1222
nate1222

I now have even LESS regard for Capcom than I already did. They jip their consumers. They jip their employees. Who the Hell does Capcom NOT jip? Oh, yeah, their azzhole investors; the guys who do NONE of the actual "work" yet want boatloads of money out of it.

 

Yoshinori, ditch Capcom! Those deuches don't deserve someone who's willing to put in the work that you have. Considering investors get the lions share, people on your level shouldn't even have to work that hard to begin with.

 

I've been at odds with Capcom since Street Fighter IV and RE5. Stuff like this pushes me even further away. That's sad considering I grew up loving Mega Man, Street Fighter II and Resident Evil 1 thru 3.

Senor_Kami
Senor_Kami

"I said I was ready to come back to work and they acted like I was ready to come back to work."

 

Yeah, that's brutal.

sephiroth1386
sephiroth1386

Surprise surprise, its the companies thats been making hit or miss games, rehashes, franchise bleeding, or hiding/ locking large parts of games till more money is paid for the past few years

Mayleene
Mayleene

Seems to me they ALL need to grow up and grow a set.  I mean, c'mon.  What's with all the whining?  Someone shoul send cheese!

franzito
franzito

Capcom turned out a huge disappointament as a company... I got so sick after what they did with Megaman and RE5 that, if I buy RE6, I'll feel like supporting unfairness and EVEN shamelessness for they being so money eater capitalists, masochists!

freefadi
freefadi

Capcom became a greedy demon and this shows in the way it milks it's main franchises: Resident Evil and Street Fighter. RE became trash but that's because the person who makes these games great is not working for them anymore. As for SF, Ono is still there and Crapcom is milking the living crap out of him. He should do just like Shinji Mikami and leave.

badform
badform

Wonder, what's the future hiding for capcom? Will it be another SE or even worse.

I really feel sad when I remmember old days, playing awesome games from the now Crapcorn.

Halloll
Halloll

being overworked is no new thing, normal work in Japan is considered overwork anywhere else so when a Japanese man say's he's being overworked oh snap. maybe Valve is looking to make a fighting game. they will give him all the time he needs.

kweeni
kweeni

Sounds like a nice company to work for.

 

That was sarcasm btw, for those who don't realise it.

Unholy123
Unholy123

Capcom is a great example of how a company that had an amazing loyal fanbase started pissing on it till it's at the stage that it's at now that when something like this comes up people are more then happy to be against Capcom.

megakick
megakick

No company wants a UNION...

Eboslav
Eboslav

 @Corrupted_Wolf you must be REALLY naive to come up with such a lengthy argument to my simple point that he is overpaid and other people could do his job for him if he doesnt want to.  Is mr Ono your relative?To go out and crap on your company through internet media is cowardly, to say the least. If he doesnt like his job, why doesnt he leave it?For your information, I do work and support my family, and anyone who has work knows how much talent is out there who are willing to work too. Sounds like you are the one who never had a job and is too concerned with ethics. Boy, welcome to the grown up world - work is about tasks getting done - effectively and on time. You screw up, then you have to leave. And they still kept him on board after his screw ups.

CrouchingWeasel
CrouchingWeasel

 @Eboslav 

And everyone here is glad they don't work for you. People like Ono don't get to make DLC & patch decisions, genius.

AlexLJ
AlexLJ

 @s4dn3s5

 

- in all fairness yes he gets paid a ton of money, but I doubt any one of us could take his position and deal with the stree that a company like Capcom is putting on him.

blue_francis14
blue_francis14

 @Sigmadead Dude, when you have just got out of the hospital or out of bed for being sick, is going to Rome for free a good idea for your health? What if you get Dengue fever and after barely recovering, they send you to Rome and do an interview? Wouldn't you rather stay in bed and recuperate instead?

Zloth2
Zloth2

 @jinzo9988Actually, even 1 might not be so easy to replace depending on their skills.  Those aren't the type of folks that are going to be very interested in paying union dues, though.

 

Iamshmee
Iamshmee

 @Sepewrath Honestly they should do just this, cause if Capcom was as stubborn as they've been with their customers they probably would shut down and that would be a great learning lesson for their figure heads. I think all the good designers left their just need to get out and take the rights to their properties with them.

digi-demon
digi-demon

 @pcty No, unfortunately Capcom is just like ANY other company these days...

Sepewrath
Sepewrath

 @PStrife At what point did he said he had it worst than anyone else? Just because someone says they have it bad, doesn't mean they are indicating that everyone else is the high life.

nate1222
nate1222

 @PStrife

 Well, we all can tell you're an entitled little shareholder.

digi-demon
digi-demon

 @nate1222 Investing money - if you were investing your money you would want some return for your investment - dont blame investors - blame Capcom management for not treating customer, worker and investor equally - balancing all three is difficult but would eventually give the most profitable outcome. Balance is the key - Yin Yang :P

poopinpat
poopinpat

 @Senor_Kami you can't put quotations around it if he didn't say it...

 

All you did was interpret the message in your own way and act like those words came out of his mouth.  Way to not use your brain.  The article said "When I returned to work..." not "When I said I was ready to come back to work."  These two statements give distinctly different messages.

victormgs777
victormgs777

 @buccomatic It's the same with Activision and EA and even Rockstar. I still think there are some great developers out there. I fee like Naughtydog, Insomniac and Kojima Productions do it there way and care about their employees. That's what I observe. I know people are going to bash me, but I feel like Sony affiliates/publishers/developers are a bit more generous, patient and understanding when it comes to making games e.g. Gran Turismo 5, FFXIII Versus

megamortis
megamortis

 @Eboslav To To criticise a massive gaming company is cowardly? What does he owe Capcom that he would not get from any other major company? They profit from his work and pay him a salary. Allegiance is earned, not given. Capcom had opportunities to consider the welfare of their employees, unfortunately this isn't an issue to them so long as it does not reach the media. His tone might imply he is concerned with himself but this article, inadvertently or not, brings attention to the state of the company and members of staff who cannot risk being fired for speaking their mind. Him addressing the problem is a step toward Capcom rethinking their policies.  Don't worry about Ono and consider the bigger picture.

badstyle
badstyle

 @Eboslav being sick isn't "screwing up", and a good employer would be compassionate towards somebody who is ill. Clearly he is somebody they want to keep in their ranks but punishing isn't going to help either of them.

pcty
pcty

 @digi-demon It's much worse and frequent on japanese companies.

Eboslav
Eboslav

 @badstyle  man, I didnt imply that being sick is a screw up. the DLC was though. I am sure they covered his sick days while he was away, but once he got back to work, the work piled up. Thats only natural. Same with me - if I take off to Cuba for 2 weeks, when I come back I am guaranteed to find a pile of emails and things-to-do. Or I could train a person to do my job for me while I am away.