Capcom might lose millions in PSN outage

Senior VP Christian Svensson says offline PS3 service is costing it funds to bring new games to market.

Sony has without question taken it on the chin in the wake of a security breach that brought the PlayStation Network and Qriocity services offline, as well as pulled Sony Online Entertainment's stable of games offline. However, third-party publishers are also suffering from the lack of a storefront through which to sell their online goods.

Bionic Commando Rearmed 2 is just one title PS3 gamers can't buy right now.

Capcom, for one, could see its losses creep into seven-digit territory, according to a comment by senior vice president Christian Svensson in a post to the Capcom-Unity blog. When asked about the PSN outage by a commenter, Svensson said that beyond his personal frustration as a gamer, Capcom is experiencing substantial economic fallout as well.

"I'm frustrated and upset by it for a number of reasons," he said. "As a consumer, I also play games online on PS3, which I can't do…and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation store and that I can't do right now."

"On a related note, as an executive responsible for running a business, the resulting outage obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget," he continued. "These are funds we rely on to bring new games to market for our fans."

"In short, the hackers appear to be trying to 'punish' Sony for some perceived injustice, and they've been effective in that I suppose," he concluded. "But they're also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their 'cause.'"

Capcom's digital revenues are being impacted through full-game and add-on content sales. Of the former, the publisher launched Bionic Commando Rearmed 2 in early February. The publisher is also missing out on DLC sales for games such as Marvel vs. Capcom 3 and Dead Rising 2.

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Discussion

147 comments
alainsaurus
alainsaurus

lol did capcom get their millions lose yet, since psn is back on

RavenXavier
RavenXavier

Oh no, some rich d-bags aren't getting any richer...right-this-second...the world's going to end!!!

King9999
King9999

You guys are missing the point. Instead of bashing Capcom, how about looking at the real problem here, and realize that Capcom's just one of many companies being affected by this outage? The hackers don't realize the severity of their actions. They wanted to get at Sony, but they ended up hurting people who have nothing to do with their vendetta.

Angel_Belial
Angel_Belial

Rather than Capcom, this could be bad for some indie devs - some are relying on digital distribution to sell their game(s).

oskuuu
oskuuu

well imo. it's capcom's own fault for putting stupid copy-protection crap in their games. and there are also other companies that have stuff in psn that sells(unlike mainly useless dlc), i think they are suffering a lot more...

XragnaX
XragnaX

so first PSN, then are details and now making games companys lose millions (well capcom aleast as well as samller companys who use psn to sell there games), hackers you had your fun now disappear and never return stop hurting the gaming industy!

Carpe_Noctum
Carpe_Noctum

If they lose millions in such a short time period than clearly they are charging too much for DLC,lol. I'm sure they'll be ok.

KimCheeWarriorX
KimCheeWarriorX

funny how some people talk positive about capcom when they bring out a game they like but then start talking smack when they talk negatively about the psn outage, lol. i mean, they werent even blaming sony, they were blaming the hackers, sheesh.

organbank
organbank

Oh noes crapcom makz noes moneyz cause they can't sell their crap on teh interwebz. FOR SHAME FOR SHAME....

LinkStormrage
LinkStormrage

F%$k you Capcom .. maybe now you realize that u should be selling games in stead of milking us for extra s@#t thats already on the disc

Philly04
Philly04

I know no one that buys dlc made by capcom including me. If other could say the same then campom can learn something from this statement

Drkr_Zen
Drkr_Zen

Yeah, 'cuz people were just waitin' in line to buy the mediocre downloadable games and on-disc DLC that Capcom offers, these days. For shame.

thenephariouson
thenephariouson

"Capcom might lose millions in PSN outage" ....as opposed to the potential millions they miss out on by churning out total garbage time and time again, oh yeah, and asking for extra $$$ in order to obtain additional game 'Modes' is simply not acceptable, suffice to say i could'nt care less about Capcom.

mickey_mickey48
mickey_mickey48

Capcom pisses me off a lot. (felt like wanna say it.)

caroliro
caroliro

@rawsavon Which brings us back to the point that when push comes to shove...it is all educated guessing and that sometimes you win and sometimes you lose. It is truly unfortunate how big the negative foot print is that has been created by this whole thing everybody.

emperiox
emperiox

That's why you release actual games Capcom, instead of relying heavily on DLC...

caroliro
caroliro

@rawsavon Wouldn't these "loses" be in the same type of category as developers pushing back their release dates?

caroliro
caroliro

@rawsavon granted some sales will be lost but within that "flood" we know what we were planning to buy or not anyway. This is a good example of never knowing what will effect projections. A sale not earned was never a sale...

GAMERALL
GAMERALL

If you're so upset Capcom then stop milking our pockets for extra costumes, modes and difficulty settings.

caroliro
caroliro

Isn't delay revenue more like it? The stuff will be there when the PSN is restored.....

jnw93
jnw93

@newhighscore i was gonna put the same thing it needs to stop MVC3 is a joke when it comes to DLC

newhighscore
newhighscore

in a sense im kind of happy about this article. maybe it will slap capcom hard enough in the face and make em realize that they are milking dlc way too much. make complete versions of games and quit half assin it, and maybe just maybe youll see those numbers rise again.

Get_Shorty
Get_Shorty

FBI needs to raid anonymous homes and take them all in. It will be funny to see "GeoHot" crying in a cop car - Paris Hilton style lol.

slippship
slippship

Gotta hand it to the hackers, they are taking money of the big corporations. It might have only spent £1 on PSN whilst it's been down but if everyone spent the same it's £77 million. And Sony doesn't take all of that revenue no matter what the fanboys may say. Granted there are some that have crossed over to XBOX and will be paying for stuff that way but it won't be all of us. The most I payed for XBOX so far it 1200 points whatever that equates to. Well done whoever you are, you bunch of dogmatic turds.

Enforcer246
Enforcer246

Well, capcom can consider this as a punch in the balls for being so dependent on dlc.

akhorahill
akhorahill

That's a very precise estimate and not an attempt to appear on the news. Capcom might be losing 200 thousand or 5 million, something like that, based on DLC or something... and that money was going to be used on... er... game development. Yeah, I like the sound of that. Clearly not a rushed statement to be heard and appear on the news.

Muteki_X
Muteki_X

Well maybe if they would've put that stuff in a physical format there would still be people purchasing it. As an offline gamer, I've been burnt several times by their DLC and digital only content (Resident Evil: Gold tokens anyone?) and there is content which flat out isn't available to me even though I purchased the "base" game. So forgive me if I don't shed a tear for their plight.

Muteki_X
Muteki_X

[This message was deleted at the request of the original poster]

SmashBros1
SmashBros1

I have to admit that I don't like the fact the PSN is down, but in a way it is also showing how a physical copy of a game can be better than a digital copy. After all what if this happens again after Sony releases their NGP; you're stuck with the games you have already downloaded. Unless you just purchased the system, then you would not be able to play any of it's exclusive games.

jacobhazard1704
jacobhazard1704

lol @ "Sony has without question taken it on the chin"

Staxx99
Staxx99

We got Bin Laden, we can get the hackers.

vega13mv
vega13mv

@brunolp regardless of what they do with personal information, they had no right to just take it in the first place. and wether or not they directly steal money, there's a lot of hard working people out their that are losing money because of this, like developers that rely on PSN to sell their product, or companies that would rather spend funds on making profitable games rather than trying make up for losses.

brunolp
brunolp

@vega13mv keep in mind that none of the credit card data has been used by the hackers involved in this. In this cases, right after data as such has been compromised, they [the hackers] use the data to steal money. By now, all the precautions' been done to stop the data to be used. The hackers aren't stealing, they're sending a message: "Look what we can do and just choose NOT TO. Don't f*** with us! We could steal over 100 million dollars, but we didn't."

vega13mv
vega13mv

hackers should just do away with their excuse that there's a proper reason for doing this, there isnt, stealing from innocent people and and damaging the gaming industry has no silver lining to it, it's just bad for everyone involved, they should just come out and admit that the only reason they're doing this is because they are sad, bitter people who's only sense of accomplishment comes from p!$$!ng people off and being hated by society. they belong in a cage with the rest of the population who are undeserving to walk amongst civil people

adroge1
adroge1

When Capcom puts DRM in their games, it's hard to feel too sorry for them. I wonder how many people won't buy their next game because they can't play they ones they already purchased now (please google before responding that there is no DRM). Sorry Capcom, I'm not buying your stuff anymore. As for Sony, they were irresponsible with our personal data. The hacker[s] are also responsible for this. The only people not getting what they deserve is the end customer here.

zidan4000
zidan4000

hackers are just like terrorists, they think that they are right while everyone else is wrong , they think that they are hurting only one side while they are actually hurting everyone. **** them and they can go to hell for all i care.

Hayabusa_san
Hayabusa_san

@hannify Capcom also doesn't have the same kind of backing and sheer economic power behind it that Sony does. A loss in millions for Capcom would equate to something like a loss in billions for Sony, relatively speaking.

stokely-
stokely-

Hackers have such a twisted sense of morals and justice, probably thought they were protecting peoples rights like hero's. Just pissed a lot of people off.

Sohereiam
Sohereiam

@DanteDelacoix I agree, I believe this should be a sign to companies, that they should focus on retail rather than download, after all what is keeping ps3 and psp now is the retail not the download. and problems like this will happen again, there is no absolute in this world, the technology to fraud evolves faster than technology to find the fraud.

DanteDelacoix
DanteDelacoix

Youre not the only ones Capcom. Sony and other companies are loosing as well. As for the Hackers punishing Sony, yeah thats obvious and they don't care what happens to the rest of us. This is proof to me that digital downloads are not the future, I will always prefer physical boxed games. Maybe also a sign devs shouldnt be shoving multiplayer into every single game thats coming out this generation....

fgjnfgh
fgjnfgh

well not only capcom, other companies who sell their games on PSN as well

Valen_Ca
Valen_Ca

Won't the payment for these products just be delyayed though? I mean most of the people that were going to buy them on the PSN are still going to do it, just not right away.

SterlingTerror
SterlingTerror

[This message was deleted at the request of the original poster]

warhawk-geeby
warhawk-geeby

And yet still people seems to support the hackers.. The fact that this whole incident is affecting developers alike and not just Sony should open some peoples eyes. Unfortunately not though it seems... It's bad news for gaming as a whole, not just Sony.

Spacerac
Spacerac

@DryMaster I know what you're saying. I wasn't really looking at Professor Layton or Ace Attorney but they came out with the trailer for that 3DS crossover game and it looked cool so I was gonna get it but it ain't coming to the states.

Thug2Wasteland
Thug2Wasteland

This is gonna hurt them espically for next month since SSFIV AE is coming out. Alot of people will be switching from MVC3 to SSFIV AE. This is bad for capcom, but as what most people say, they should not have been so reliable to psn, it shouldve had alot of single player content...

winnazdaluza
winnazdaluza

"Sony has without question taken it on the chin" More like they got kicked in the balls.Ow and before the people at capcom can start blamming "hackers" they ought to realize that sony was at fault getting hacked the first time and not doign anything about it, then when the real deal finally happened is when they decide to act.Sony not only had fair warning from "white hat hackers"(anonymous), they failed to fix their vulnerabilties and actually got hit by real credit card theives.what happened to following the "fool me once " proverb?...i guess they were prob using bush's rendition of it.

dmfreak
dmfreak

From the mouth of Nelson: HA HA!