Capcom explains Resident Evil: Mercenaries 3D save system flap

Publisher insists inability to reset save data not intended as deterrent to used sales, was designed with arcade-style play in mind.

When Capcom released Resident Evil: Mercenaries 3D for the 3DS this week, it didn't take gamers very long to notice an unusual trait of the game, namely the inability to reset the save data. Upset players took to message boards and decried the move as a new method to discourage used game sales, saying that depriving secondhand purchasers of the ability to unlock levels, characters, and weapons undermines the value of the title.

Mace is the perfect solution for monks whose hands get a bit "grabby."

In a post to Capcom's message boards today, a representative emphasized that wasn't the reason for the game's save system.

"There was no intention of lessening the experience of the game," said Capcom community specialist Shawn Baxter in his post. "Essentially, RE: Mercs was treated like an arcade fighting game. You unlock characters, levels, etc., and they just stay unlocked as they would in an arcade machine. There was no hidden motive to prevent buying used copies. It's not some secret form of DRM. It's simply the way we designed the save system to work with the arcade type of gameplay."

Baxter went on to stress that the game doesn't have a traditional story mode and every mission is replayable at will, so no content would be inaccessible to a secondhand purchaser.

Mercenaries 3D is inspired by the game modes of the same name that were featured in Resident Evil 4 and 5. In the title, players try to beat each other's zombie kill counts in timed rounds. Specific missions from those two games will be included, along with new modes and additional characters. The game will also feature online cooperative play, as well as a demo of the upcoming 3DS title Resident Evil: Revelations.

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Discussion

250 comments
veronus2
veronus2

How many people are considering dropping thier hard earned money on a game and decide "hey, I can always trade it back in, so maybe I can afford to buy it"?

beny_pimpster
beny_pimpster

hey give em credit. capcom sure knows how to make a good promotional commercial.

ff7nation
ff7nation

Red_Armadilloe Posted Jun 30, 2011 9:28 am PT @ff7nation The game company might not recieve the money, but it does not hurt anything in retrospect. It all comes down to both consumer and corporate greed. Consumers want cheap products. Corporates want money. You could argue both are "bad" or "good". In all reality, a game company should be able to show its full creative capabilities no matter how much money they have to spend on a project. Having more simply helps, and yes, buying new gives them this extra money. But reputation is earned from the prodcut itself, and sometimes that is just as good as sales. Please don't say that buying used games has no effect for the game industry. That's like saying buying used cars has no respect for the automobile industry, which is complete blasphemy. So you are saying that if people only bought used games that it would have no effect on the gaming industry? You sir are on some pretty good stuff, if you know what I mean, if you believe that. And as for your car example, name me one game that cost over $10k to purchase? Games can cost millions and are only sold for $40-$60 a piece, not including LE and Special editions. So by your math a game company makes as much as a car manufacturer does when they sell a copy? Yea I didnt think so. Don't act like helping the economy helps the game industry, because it does not. At least not in the way we are currently talking about.

Flint247
Flint247

If they wanted arcade style gameplay, then make this game for an arcade machine, not the 3DS.

SillySkeleton
SillySkeleton

Awful idea. Why not give consumers the choice of whether or not they want to delete the save data? Then they can decide to either keep their save and get this 'arcade feel', or delete it so they can play for the unlockables again. My mercenaries progress in RE4 and 5 remains intact to this day, and I didn't need some stupid locked save feature to keep them. Hopefully this backlash teaches Capcom a lesson.

Whitelore
Whitelore

The game sucks. I cannot see any reason why you would want to replay it. Just sell it as it is, most people dont even know about this measure.

QOSMSTR
QOSMSTR

So once you unlock everything you cant delete it but can still play the full game like you would normally?

Sozcumber
Sozcumber

People who buy second hand games are depriving the industry, don't be tight arses and fork out the extra 10 bucks to buy the title new. People that make awesome games like RE should be rewarded, not the crappy outlets that sell them.

QOSMSTR
QOSMSTR

Haven't played it yet, but it doesn't seam like that much of a problem. The only problem I see is spoiled gamers.

superbuuman
superbuuman

@Thing1232 - nah just Capcom being an arse again...trying out restriction to see how far they can go.

Kori-san
Kori-san

Well I'm all for it; screw Gamestop and their under cutting ways, but "business is business" right? Just don't complain when your on the other side of that statement.

digi-demon
digi-demon

I got this 3DS game new... and its brilliant! - and for used game sales of it? well? I could'nt care less! Haha :D Btw, does it (like many other game on the market) not have a written notice on the back of box stating 'not for resale' ?

MeGaSmUrF
MeGaSmUrF

same reason EA does the free dlc for new games thing,to make used games seem worse. just face it,video game companies hate used sales cause they don't get a share.

MeGaSmUrF
MeGaSmUrF

@tevic you do know that the company that sells the used games gets the money,not the company that made them right?

tevic
tevic

By the way I don't believe the feature was aimed against second-hand sales. Actually the inability to erase can be considered as a "plus" in this game as anything you unlock stays unlocked, without even the possibility of erasing it unwillingly. No, I think they f**d-up by not taking into account the lower value of the game as trade-in, and that explains the reaction of Capcom pledging never to do it again.

tevic
tevic

What was very fun is this case is that it appeared that Capcom stressed many times that shops should accept the game as buy-in, so it gives an unusual look at the so called second-hand games business controversy. And it appears that contrary to all allegations of the publishers (mainly to shareholders), the ability to re-sell your game is recognized as a positive marketing argument and that a publisher effectively banning it would put itself in an unfavourable marketing position. So actually publishers need second-hand sales. They just want a bigger slice of it.

zenverak
zenverak

lol, someone said people need to stop being arm chair executives... so should we just sit back and let companies make horrid decisions? You seem to forget, without us, there is no capcom and so on. If they treat us like garbage, then we have every right to let them know.

Omega_Zero69
Omega_Zero69

im thinking of getting this game but with that little flaw i might not get it used

steveguttenberg
steveguttenberg

@WR_Platinum, Also sad: people who have no interest in an argument one way or another, conclude that the correct solution is to add both sides together, divide by two and arrive at "get over it." See the golden mean fallacy for more.

StriderNemesis
StriderNemesis

For those interested in this spin-off: how about not buying the game until Capcom patches this "issue"? I'm willing to bet that it's technically possible to release some sort of patch or 3DS app to reset the game's memory.

tecra_a8
tecra_a8

gamespot when will you gonna review this game

renji4eva
renji4eva

ganespot:you didnt review this game and the game came out like a couple of days ago.fix it.

DanielL5583
DanielL5583

Capcom... Don't put DRM in games, let us remove our previous saves, release different games rather than the same one over and over, advertise them a little more (I'm looking at you, Okami...), and most of all... THINK ABOUT THE GAMERS!

theKSMM
theKSMM

To those of you who are saying this isn't an issue, it may not be an issue for you. But there are die hard Resident Evil fans who have played every RE game issued for decades. And those people probably pre-ordered the game *before* they knew about this game-save issue. And from what I'm reading here and in other places, they don't like it. Regardless of whether you personally think this is a big deal or not, it is a change that seems unnecessary and is upsetting to Capcom's most loyal customers. If I were a shareholder in Capcom and didn't know a thing about games, I'd be wondering why they made a change that would upset their customer base. It's just not good business.

parrot_of_adun
parrot_of_adun

@Sirbobislost I just can't identify with that, and I will never understand why people value being locked out of things so much. Oh well, my main point is still the same though: This isn't a big deal.

Thing1232
Thing1232

@tu2pac Yeah I played RE5, I wish I hadn't. It's the second worst game I've played this generation.

franzito
franzito

@tu2pac Maybe RE is getting milked and RE 5 kinda disappointed me too. I never played any CO-OP RE games because they are titles to pass on that doesn't feel like RE's roots (just mindless shooters). But RE 5 is not the worst of the series IMO (that one would be 0; yes, I kicked RE 0 out! Too formulaic!), so, give a break!

Chaotic19
Chaotic19

This is getting ridiculous. People need to stop being armchair executives over, what imo is a non issue, saying stuff like capcom are trying to do this or that. None of you guys know for sure. So stop with the childish attacks on Capcom and lets try to discuss this intelligently. Is that too much to ask for? By running around spewing venom your not helping anyone and just come off as 'silly' as opposed to someone who really wants to figure out whats going on and the like. It looks silly, espicially because where I live we pay 90 for a new PS3 or 360 game. I pay what I think a game is worth. So if I were to get a game like RES Merc. dirt cheap I could care less if their were other peoples save data on it or not. I play games to play them, not to stare at numbers. Now thats just me, i'm sure some of you are different, and I would love to debate this with you. It just feels like a non-issue to me. But if you want to debate this then at least pretend to be intelligent. Capcom makes one mistake and they are a greedy company in decline?? Some of you do realize there is more to Capcom than a bunch of rich executives. They are not Skynet. SF4, probably the best fighting game of the last 10 years. RES5, a superb game in its own right. Dead Rising 2, etc. Capcom have been making great games for a long time now, thats my point and that does not change because of this one mistake. You don't want it in their other games? Then give them feedback.

WeskerTeam
WeskerTeam

@tu2pac I wouldn't count on it. RE is too big a series for people to just forget about. Yes RE5 was garbage, but I think they will look at games like dead space for example and fix their mistakes. (Hopefully for RE6.) Mercenaries isn't meant to be story driven anyways. Now the way that capcom is saying, this is just how the game is meant to be, we didnt intend to discourage secondhand buyers is total bs. Anybody who believes that is a sucker.

tu2pac
tu2pac

@Thing1232 Hate to break it to you, but RE has been dead for a while ... did you play RE5!? Pure trash. The thing I hate about Capcom, they can't wrap a series up. They keep making games until the paint themselves into a corner story wise ... then they "reboot" the series ... I pass on all RE stuff these days. Soon everyone else will too. (I'm still made at RE5 ... how cliche was the ending ... way to make Wesker into yet another mindless villian)

WR_Platinum
WR_Platinum

Whats sad is that both sides are just as pathetic. 1st Capcom who obviously is making an excuse to have you guys buy it unused, 2nd all you guys who are complaining over a minigame... seriously? Get over it... - _-

Thing1232
Thing1232

This is just another example of Resident Evil's decline.

Sirbobislost
Sirbobislost

@parrot_of_adun Yeah but unlockables encourage replay take MW2 as an example in my circle of friends half hit max level got all the unlocks and are happy playing the other half (myself included) hit max level and prestiged because we enjoyed the unlocking process and the challenge of playing with the bog standard guns so being at somewhat of a disadvantage What capcom should of done is had a prestige mode they would of got alot less complaints about the save issue but you should still be able to delete your save even if like pokemon and deadrising you could only have 1 save at a time

parrot_of_adun
parrot_of_adun

@Heshertonfist - I find that absolutely bizarre. You mean you can't just decide to use a specific item? You need the game to force it upon you? Besides, the sense of accomplishment should come from the accomplishment itself, not some prize.

DeadrisingX1
DeadrisingX1

This will probably be RE: Revelations' fate as well. Or not... it's their decision anyways.

DeadrisingX1
DeadrisingX1

[This message was deleted at the request of the original poster]

Heshertonfist
Heshertonfist

@parrot_of_adun But you can still use those rewards without having earned them, the fun factor is taken away by that. It's a completely dumb decision on Capcom's part, it's a way of reducing the game's trade in value, nothing more, nothing less. And I understand what you're saying but it isn't the same, every gamer wants that sense of accomplishment, and this takes it away and the experience is ruined. And on a different note, everything is an unlockable, weapons, armor, concept art, items, maps, new levels, everything is unlockable.

parrot_of_adun
parrot_of_adun

@gary3dsfan @Heshertonfist I just realized that "hope" part of what I said doesn't really communicate what I wanted it to. I basically meant that that anyone who buys it used just to unlock things might be out of luck. In retrospect, I'm really not sure why I phrased it the way I did... Anyway, there IS still a challenge, even if everything's unlocked. The challenge comes from playing the game, not from the rewards it yields. Besides, you could easily simulate the unlock process by simply limiting what items you use based on what you would have unlocked, had you bought it new. Might be a little weird, but far from a serious deterrent.

Heshertonfist
Heshertonfist

@vadicta The game only lets you save in one slot, which cannot be erased or altered even if played on a different system. So, if someone buys it used, they basically can't start a new game and have to play using the previous owners save. And gamers don't want to play other gamers saves, we want our own. This makes the new copy a more attractive purchase and diminishes the value of the used copy.

_Silent_Jay_
_Silent_Jay_

@steveguttenberg Buying a game used tells a company nothing, as they never hear about it. Buying a game new, but months later and at a reduced price, tells them what you think that buying used does.

ff7nation
ff7nation

steveguttenberg Posted Jun 30, 2011 9:41 am PT @ff7nation Buying a game new tells a company you think it's perfect and worth full price, to keep making more like that. Buying used tells them you like the game, but there are going to have to be significant improvements if you're going to buy it new. Buy all the new things you want, but paying full price for a game you consider imperfect--out of blind loyalty for a developer or publisher--is irresponsible. So according to your post, you will buy a used game, which if recently released, will only be about 6-10 bux cheaper than new, and if you like it, then you will buy a new copy? Not sure if that is what you do, but your words make it seem that way. And I'm not just saying Capcom, I'm talking about the game industry all together. If people started buying only used games, assuming retailers could get used copies at launch, video games would cease to be. Without new copies being bought, developers CAN NOT make games, no matter who they are. Stop flaming me for buying new games when its people like you and the pirates that are forcing the hands of many developers to do "shady" things, just to make a buck back. Overpriced DLC, Online passes/services, multiple versions; all these things are ONLY because of USED sales AND piracy. If they didn't exist I could almost guarantee that games would cost 40-50 bux and come fully loaded with brand new DLC months after. Alas, lazy or cheap bastards will never make this come to fruition.

vadicta
vadicta

I don't think I understand the issue here.

poncho174
poncho174

accidentally making stupid decisions doesn't help. there's no good reason to deny the player that option. even if it is like that in arcade machine's; the year is 2011, come on.

FLEEBS
FLEEBS

This is bull. Complete bull.

weedman1985
weedman1985

Capcom, we aren't stupid. Perhaps this notion will one day penetrate that thick head of yours. We aren't children and we aren't gona fall for your lame excuses. Fix this game or GTFO.

Vailord
Vailord

Well i dont blame them for trying to descourage people from buying the game used, its an strategy to get more income i guess so ill do the same if i were them, unfortunaly to them i give them like a year or so for the first flashcarts to appear for the 3ds... at that time ill be laughing and feeling sorry for them... same thing for the Dlc subject... Release a full game first capcom , not a half finished game as for the user has to bought parts of the game for it to be complete... like say emulators flascarths chips appears for a reason seem like this is one of them....