Blizzard boss tells Diablo III community to direct blame at him

"I was ultimately responsible for the game we released and take full responsibility for the quality of the result," says chief creative officer Rob Pardo in wake of criticism.

Blizzard chief creative officer Rob Pardo has taken to Diablo III's forums to publicly defended former game director Jay Wilson, who announced his departure from the Diablo III development team last week.

Wilson took to the forums to say goodbye after working on Diablo III for seven years, as he's now moving on to an unannounced project at Blizzard. The farewell discussions were quickly overtaken by many players who felt Blizzard has not done enough with their latest dungeon crawler, which was finally released in 2012 after years of development.

"This thread saddens me greatly," wrote Pardo after 106 pages of people airing their grievances. "I know that the Battle.net forums have earned a reputation for rough justice, but I do not believe justice is being served by how people are speaking about Jay’s departure from Diablo III."

While Pardo is "very proud" of Diablo III, which scored a very respectable 8.5 from GameSpot last year, he quickly concedes that the team at Blizzard have plenty more to do with the game. "I have enjoyed the game and played for many, many nights with friends and family. I’m not, however, going to use that as an excuse. The Diablo community deserves an even better game from Blizzard and we are committed to improving it."

"We have a talented team in place and have no intention of stopping work on Diablo III until it is the best game in the franchise."

Pardo also defended Wilson and said he has a great career ahead of him at Blizzard, "I hired Jay to head up the Diablo project and had the pleasure of getting to work with him, both in building the team and designing the game. He has great design instincts and has added so much to the franchise."

"I’ve worked with many, many designers at Blizzard and Jay is one of the best. He has a great career at Blizzard ahead of him and I guarantee that you will enjoy Jay’s game designs in future Blizzard games."

In summary, Pardo said that "blame" for Diablo III should be aimed directly at him instead of other people at Blizzard. "If you love Diablo as much as we do, then please continue to let us know how you feel we can improve the game. If you still feel the need to dish out blame, then I would prefer you direct it at me."

"I was the executive producer on the project; I hired Jay and I gave him advice and direction throughout the development process. I was ultimately responsible for the game we released and take full responsibility for the quality of the result."

The latest developments for Diablo III, which was one of Google's top searches in 2012, have shown difficulties in the long-awaited PVP mode of the game.

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martingaston

Martin Gaston

Hi! I'm Martin, for some reason or another I have managed to convince the people who run GameSpot that I am actually wor
Diablo III

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523 comments
Antarte
Antarte

Do you noticed that everyone who likes Diablo 3 already dislikes Diablo 2? That tells a lot about this game.

immadbro
immadbro

it's not rob parko's fault, it's activision's fault, every since activision merged with blizzard, blizzard have sucked badly. stupid real world auction house and always online DRM, that is all activisions fault.

adubs89
adubs89

Oh look, blizzard finally found a scapegoat for everything they've been doing wrong in the last 9 years.

madmenno
madmenno

@aero_kinetic we... I... wanted a game build on to D2. Sadly graphics eats the budget for gameplay.

madmenno
madmenno

I remember the 106 pages of flaming i got for saying diablo III took a couple of wrong directions about a year before release. Now they are flaming him. We call them trolls.

Naswari
Naswari

diablo 3 is still alive in gamers brain ???? after all of that what blizz did to gamers??? SKIPPER : Richo cover our shame.....

aero_kinetic
aero_kinetic

I love Diablo III, and those that hate it are just whining because they wanted D2 with updated graphics.

gobio
gobio

Fire the "genius" who implemented AH and RMAH in the game, then we ll see how it goes

george43
george43

D3 is just a lazy attempt at an action rpg.


The poor story is a reflection of what a money grab it was.

Thumbler76
Thumbler76

Blizzard with Diablo 3 ah and rmah has distorted the basic nature of the looting system. and the runic skills system is too much free and fails to render a character more "unique". 

On the other hand, Torchlight 2, even if is a much better game that Diablo 3 for most aspects, totally lacks in the Charisma of the classes and of the enemies. Everything else is perfect.  I personally don't like too much my char, too cartoonish in the animations and in the aesthetics.

Megaliths
Megaliths

I see, they are still working hard to get the game out of Beta.

FreedomPrime
FreedomPrime

"We have a talented team in place and have no intention of stopping work on Diablo III until it is the best game in the franchise." yeah lol, the only way that will ever happen is if they find every copy of D1 and D2 and destroy them LMAO!!

enoslives7
enoslives7

This is what happens when you put quality last. Blizzard was much more worried about trying to milk every last cent out of us gamers. 'Torchlight' is far superior.....Activision is ruining Blizzard.

intothekey
intothekey

You guys that are sad about the diablo 3 fail then play Path of Exile. It is like what diablo 3 should of been like

forever_blank
forever_blank

Diablo 3 - One of those games I gave up on, after being disconnected numerous times. When actually playing the game, I found it to be a stab in the face from Blizzard. 10 years we waited for this title... what a let down.

leokenchia
leokenchia

an Overrated Game, Story is Too short, Nothing drive player continue to play, Online Is the most pain in the ass! No Offline Game! No Lobby Town where by Player Can Gathering, look at each other gear and pvp!! Concept is Good, But Get Bored Fast!! 

saucex4
saucex4

Getting cut off from the internet happens way more frequently than you think it does. Also there are situations where people do not have access to stable good internet, or internet at all. Like sometimes some college campus' have crappy overcrowded networks that are prone to disconnects. My friends disconnect all the time in DOTA. 

A game, which can be played in single player should ALWAYS have an offline mode, as well as allowing the user to seemlessly play even if they disconnect from the servers. At the very least they should have made the system like older titles where you had official play where you HAD to play on the server, and non-official play where you could play offline.

You oversimplify the problem by attributing things to piracy, and TBH I think you are projecting to me that you pirate games yourself judging by your statements.


http://steamcommunity.com/id/saucex4/


Go ahead and check my steam profile. I have 200 games in my library, which is not a gigantic amount, but it's not a small amount either. I work for my money, and I pay for my entertainment.

The claims against always online for single player is legitimate, and anyone who thinks otherwise is living in a fantasy land of perfect networks that never fail.

Srg_Ducky
Srg_Ducky

Hi Blizzard great game, Im sure you are working on more game content than what we could ever dream of. BUT !!!

1.  single-player offline is a requirement, not an option

1.  single-player offline is a requirement, not an option

1.  single-player offline is a requirement, not an option

1.  single-player offline is a requirement, not an option

That is the massive problem. That could have been sorted with a locked offline character and a locked online character. 

*World's gaming problem in 2004 was getting a strong enough pc to play the games.

*World's gaming problem in 2012 ( Future) Is having a fast enough internet connection to stop lag from latency ( with no LAN ever) 

This is retarded if you live in South Africa. Any game ever played in SA without a dedicated server here is a instant latency of +200ms, because we have to connect a game in the UK. ( Dota 2, WOW, D3, AC3, any game)

Also real money auction house worked with WOW because it was a new game, D3 isn't and already had some standerds that need to be attended to.

Sorry for the long post. 




BadMonk
BadMonk

Diablo 3 is awesome IMO!!! Looks & plays fantastic!!!

VarietyMage
VarietyMage

@Gwoolhurme:

Yes, fire the whole team.  And no, it's not harsh.  It happens all the time in the game industry.  If they're skilled enough to create D3, they'll be able to get jobs elsewhere.  As a programmer, I know from experience that it's better to scrap a program and start over from scratch than to make a thousand fixes to an old program and have it not work properly.  Get rid of the D3 team, bring back the D2 team, and fill in any new spots with new people that didn't work on D3.  The D3 team followed the vision of the morons at the top, and they are used to working with that vision.  That vision must disappear completely.  D3 did a 180 turn away from fun, and it will take a 180 turn away from D3 to bring the fun back.  Blizzard needs to bring back the original D2 team, give them full funding, let them bring back the fun game franchise we all remember, and keep their greedy noses out of the development process.  No subscription fees.  No more pay-to play stuff like the RMAH as necessary to reach the highest levels of the game.  No required always-on internet connections.  And single-player offline is a requirement, not an option.

Redsyrup
Redsyrup

The visual style and mandatory online play kept me away at launch. Then the negative reviews poured in. Massive numbers of Korean players refunded their money. That killed it for me.  

kokonut1971
kokonut1971

For feks sakes! as Agnes Brown would say! By the time the game was done Diablo himself could have risen from his grave and obliterate humanity. And the online requirement is just the sunday on the cake. But now, you wont be fekin changing that for sure aren't you?  


There is a few nice little games that's called torchlight and torchlight 2, maybe you could talk to them and really see how Diablo 3 should have been done. They are not perfect but the devs did not decide to screw their fanbase...

rrhammer
rrhammer

This is the same game that Blizzard said was "completely done and polished" at launch. I remember reading a quote like that.

dogpigfish
dogpigfish

Is this an advertisement for Diablo 3? Worst User rated game in history; anybody going to bring that important point up?

Jackmac36
Jackmac36

Well, now I feel like I'm the only person who actually enjoyed D3...

Gomtor
Gomtor

D3 was / is a good game.  What makes it a piece of crap is the online requirement + lagging in SP.  The person(s) behind that should get their ass fired.

Kirintar
Kirintar

As much as I was disappointed, I have to give kudos to this guy for owning up to the game.

Bradjune80
Bradjune80

Why are Rob and Jay still employed at all at this point if they share the blame for ruining such a game.

They should give a refund to those millions that bought their game. Top to bottom the way they handled this and treated the fans is horrible. A simple apology is not enough. 

Years past this type of crap would have heads rolling. F that loser, F rob too.

catsimboy
catsimboy

I hate it when people try to use trolls to invalidate the arguments of people with legitimate grievances. Just ignore most of that 106 page thread and listen to the people who actually tell you what's wrong instead of trolling. Trolls are everywhere, ignoring criticism because of trolls would be like not breathing because there's dust particles in the air, loud, angry dust particles. There's probably hundreds of thread with constructive criticism and the only one they have time to respond to is a flame war so they can say "tsk, tsk"

cboye18
cboye18

I dont get why people find it suprising that the games wasn't as expected... Blizzard is not the company it used to be when it released starcraft, warcraft 3 and diablo 2 ;complaining to a changed company won't get you nowhere

Neo_OnionKnight
Neo_OnionKnight

How dare he take RESPONSIBILITY! For gods sake man use the Escape Goat or The Fall Guy!

TigusVidiks
TigusVidiks

yeah,  to me not being able to decide  what stats to increase when charactesr level up, completly killed it. It's a good game ( in a market full of good games), but to me it's not the Diablo I loved.

majere613
majere613

I've never quite understood the appeal of playing any of the Diablo games through on the higher 'difficulties'. Essentially it's the same thing but all the numbers get bigger. I do, however, enjoy experimenting with unconventional character builds. D3 killed that for me by basically removing the concept.

I'm not a hater- I played the campaign with every class and easily got my money's worth- but compared to D2 which I still play occasionally to this day, it's not even close.

edinko
edinko

I hope he is also proud that D3 is a game that is not built around some gameplay ideas but around a money scam - the auction house. I would go that far to call D3 basically a con. its a rip off designed for monetary exploitation after you paid 60 bucks

lazycomplife
lazycomplife

Oh sure, take the blame so we think your mistakes are excusable.  They aren't.  I can't believe I paid money for that game.

farcorners
farcorners

who let the dogs out? who moved the cheese? who made it internet always on?

bluefox755
bluefox755

Personal responsibility? If Jay Wilson was more like his boss we might have a better diablo 3 right now.

nate1222
nate1222

Holy shit.

An industry head who doesn't blame piracy for their own goofs? Someone pinch me.

klitfelt
klitfelt

I remember the first gameplay trailers released(3 years ago)were so awesome.
The level design, the item design, the environment etc... looked amazing but all those cool stuff were gone when the game came out and that - for me - was a major letdown and disappointment. The level design was scraped down and the items was changed into something looking like a WOW clone and looked awefull.
The final D3 product was nothing like what was teased which is why the game sucked(and that without commentation the weak story/plot of the game).

NervoZa
NervoZa

In my opinion this game is an epic fail and I will tell you why.

It has an incredible ancestry and took many years to develop.In the end it turned out to be what it is today.For me atleast this is an alarming situation because its a sign,a precedent that has a chance to become a tendency.If a respectable game developer company like Blizzard have the balls to fail this hard and to arrogantly "convince" the community that this game is "fun" and "exciting" what can we expect in the future? Do you want to see your favourite franchises torn apart in front of your very eyes? The characters you loved wasted,totally wasted ( Cain ) ? If we just stand by and close our eyes I believe the developers might think they can get away with SH&* like this in their future projects.We have a duty as people involved in a certain activity to voice our opinions and concerns and express our dissatisfaction or praise and shower them with gold if they deserve it.In the case of Diablo 3 I think they deserve what they got...and  will get when they try to release a new product.

Trust is hard to earn and easy to lose!

tightwad34
tightwad34

Quit worrying about damage control for yourselves and focus on why this game is hated by the community. I have never played it, just know what's up.

megakick
megakick

does it matter who we blame? Will it fix the game? Nope...

bicelis
bicelis

People will not stop whining about D3 until they don't play it anymore. I've played until Act3 on Inferno and then it was just trying to scrape enough cash just to be able to clear Act3. The game was made from ground up to be a struggle and constant dissatisfaction. There isn't a final goal and it isn't a MMO experience either that you can enjoy later on with your friends doing various stuff.

Your power in the game is always relative. But not to the game content but to other people. So players cried for better drop rates. And they got them. What happened then? Everybody got slightly better gear, the market adjusted and everybody could just move slightly further. Relatively (to other players), you were at the same spot as you started. And its a vicious circle. Nowhere to go basically. No point. Just a money making machine for Blizzard

jonroth
jonroth

RE6 was soooo disappointing! Ugh, I just can't get over it! 

Just kidding, I got over it soon after it's release. I suggest Diablo peeps do the same.

maxwell97
maxwell97

Yeah, people love to whine.  So the game had some problems, boo hoo.  Grow the hell up and stop being d-bags about it.  Gamers are turning into the biggest foil-hat brigade out there - "there are MICROTRANSACTIONS!  OMG!!1 it's always online!  they're BETRAYING our hobby and SELLING us OUT!1! "  If Blizzard snuck into their house and stole their teeth while they were asleep, the reaction would be about the same.  Take a deep breath and gain some perspective.  If you're seriously THAT upset about how Diablo 3 turned out, it's time to get a little sunshine, I'd say.

Compact87
Compact87

Diablo 3 is a big game, big project, give it some time. That game is constantly being improved, maybe in time blizzard will make something out of it... One thing i dont understand, if auction house is such a big problem why doesnt blizzard disable it? Im sorry if im ignorant but i havent played that game, i wanted to buy it but soooooo much flame on forums, here and on battle.net,  just killed desire in me to play it at all, and im afraid it will kill the game too. 

GH05T-666
GH05T-666

stop sooking uninstall the game and move on! 

stop sooking over and over im sure this isnt the worst or the first bad game u have brought. 

im so sick of people still sooking about diablo 3

either play it or dont. move on and and get a new game and dont hold ur life up on diablo 3

all a bunch of sooks!