BioWare responds to Mass Effect 3 criticisms

Executive producer Casey Hudson says RPG's story designed to be memorable; regarding day one-DLC: "I think people get it now."

Mass Effect 3 executive producer Casey Hudson has responded to criticisms levied against the developer in regards to the game's ending and its day-one downloadable content.

Hudson says Mass Effect 3's "polarizing" endgame was intentional.

Talking to Digital Trends, Hudson explained that the way in which Mass Effect 3 ended was intentionally designed to get gamers talking.

"I didn't want the game to be forgettable, and even right down to the sort of polarizing reaction that the endings have had with people--debating what the endings mean, and what's going to happen next, and what situation are the characters left in," he said. "That to me is part of what's exciting about this story. There has always been a little bit of mystery there and a little bit of interpretation, and it's a story that people can talk about after the fact."

Hudson also for the second time in the past month defended the day-one From Ashes downloadable content for Mass Effect 3. He reiterated that BioWare finished Mass Effect 3 before the studio moved to work on the add-on content.

"I think people get it now," he said. "They get the fact that sometimes the way that things work in game development isn't known very well by a lot of people, so there's an opportunity for misunderstanding, including the fact that as a multi-studio team and company, we have many projects that are ongoing. When we finish a game, we finish it many months before it actually hits the shelves and the team goes on to work on something else that in those intervening months represent millions of dollars of development time, which either goes toward the next game that you might not see for several years or a different game that they might go to work on like Dragon Age or the Old Republic."

Earlier this week, publisher Electronic Arts said parts of the From Ashes DLC were already on Mass Effect 3 discs, noting that the move was needed to ensure the "seamless" integration of the DLC's new character, Javik.

Mass Effect 3 shipped for the PC, Xbox 360, and PlayStation 3 last week and swiftly shipped 3.5 million units worldwide. For more on the space-faring role-playing game, check out GameSpot's review.

Written By

Eddie Makuch is a news editor at GameSpot, and is a big UCONN athletics fan.

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Discussion

370 comments
isshiah
isshiah

they could have gotten people talking with an ending that was logical. but i guess bad publicity is still publicity.

ronnet
ronnet

@The_Gaming_Baby, Spoilers... You like this as an undetailed, illogical ending to a long running franchise that is supposed to be about choice? Or you like the hidden message about Shepard being indoctrinated and the last 10 minutes being a dream sequence in which Harbinger is trying to assume direct control of Shepard? If the second, than I totally agree. If the first than I disagree.

Hreath
Hreath

"RPG's story designed to be memorable" - RPG also great in replay value, thank to your ending destroy it's replay value. Mourning the failure of ME 3, i choose blow more geth (Tali from ME 2) "I didn't want the game to be forgettable" - i almost tear the game into piece and burn once the ending show to me. Definitely it is unforgettable that how disappoint product that throw at us since Dragon Age 2. "That to me is part of what's exciting about this story." - All the effort and hrs effort bring us into "THAT" ending, this is not something i m excited about. "I think people get it now," - I also can get it now that Bioware know how to kill it's own products (DA 2 & ME 3) after success of predecessor. Then release another DLC ending to make more money from our pocket, that is ur business strategy. Game Critic gave mid 90 for this game - The game critic maybe not gamer like us really gone through 3 series or maybe they just play the game 2 hrs then start comment. All i try to high-line is the game critic do a good job? for me, i give ME 3 7.5 pts in gamespot, if u want higher 8.00pts.

wallydog63
wallydog63

thesnackbar81, now that's just sad. I'm glad you liked the ending (one of the few), but your reaction to others who didn't find the same bit of joy and satisfaction that you did is really quite pathetic. When you go out to eat, and you buy a steak. You want it cooked medium well, but it comes out medium rare an still a bit pinkish in the middle. Do you not have the right to have them take it back an do it the way the person paying the money wants? or do you simply eat it and do nothing about it? Did you know that Shakespeare, Beethoven, and other greats have retransposed some of there works do to the criticisms of the the people? This is not something new. People love this series and have put many many hours playing it, only to come to an end riddled with plot holes, and suffered a serious letdown. If you can't understand this, then you sir have no soul. I personally thing all this was planned to put out another dlc to sell. They wanted controversy,(maybe not quite this much but who knows) so they could make more money.

cireking213
cireking213

When I was playing through the second act of ME3, I was thinking that I would probably be playing through all 3 ME games over and over. After the ending, and now playing another ME3 Shepard, I really don't feel like playing anymore. The whole effort now feels pointless for my character. Now if I play again, every choice I make I will be thinking "yeah, yeah, whatever, let's just get on to more shooting. The story choices don't matter much in the end." Thanks a lot, BioWare.

popki
popki

Atzen, this isn't anything new. Console games go through weeks'-long certification processes in which the game content must be locked down by order of Sony and MS so that it can be reviewed, and the developers are not allowed to add content at that point without starting the cycle over again (which also includes a fee paid to the first party). Then the game has to be released to manufacturing where it takes a few weeks to mass produce the content. Every game released on a console has been "finished" for over a month before being available in stores.

Atzenkiller
Atzenkiller

what? they finish games months before they hit the shelves and then they just keep them unhinished and full of bugs? yeah, thats what it looks like to me. but how exactly is content, that gets developed before the actual game is out, not part of it?

noigel
noigel

[This message was deleted at the request of the original poster]

gamermws
gamermws

As a massive Mass Effect fan (100% ME1 and ME2 with at least 200h+ on both) i hope BioWare will make more games in the ME universe but i can't help but feel that the end of ME3 was a bit disappointing (sod a bit a *****) i won't give away any spoilers but an alternate ending will be the best thing for ME3 instead of that what happens witch made me feel is that it? (if you catch my meaning) (trying my best hear not to give any spoilers and not sound like Zaeed Massani lol) the ending need to be more hen that simply put!!! (lets make it happen!!) MWSGAMER's the name LIFE is the GAME!!!!

Vaultdweller108
Vaultdweller108

apparently the whole point of gathering the armies' making the treaties' upgrading the normandy' and all the other stuff was so shep could choose three way's to you know what.

gamermws
gamermws

Ya you got us talking and ok you made an epic game but an epic game needs a epic ending otherwise you get the worst type of talking and lose fans along the way!! i have been a fan of bioware since star wars kotor 1 for the time it was the best put together game i had ever played same with the 2nd game of bioware i have played ie mass effect you got me huck line and sinker on the RPG side of games and then you did an ending that made me feel is that it??? all that from 1 to 3 and THAT is how it ends? next time you won't to get people talking make it a epic game with an even bigger epic ending!!! then you'll get us talking alright on how that could of been the best game ever!!! instead you got us to do something that i don't think has ever happened before for a game a (Retake Mass Effect ChipIn fund, collecting PayPal donations for the Child's Play charity in order to call attention to their request for BioWare to make alternate Mass Effect 3 endings.) I mean wow what a response from the fans!!! (ya i coped and pasted from the other page) :-) DO YOU GET THE MESSAGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! . MWSGAMER's the name LIFE is the GAME!!!!

Anema1986
Anema1986

the ending of ME3 is like if in the trilogy of LotR end it with frodo being captured 10 steps away from throwing the ring in the crater and in the next scene we see sauron killing aragorn and company, thats how cheap and stupid the ending feels

thesnackbar81
thesnackbar81

I'm a fan of the trilogy. I just finished ME3 and i loved the ending. Bioware doesn't owe anyone anything. When you invest in a game, trilogy or not, YOU take that chance that you might not like the ending or melee animation or whatever. I think the petition is ungrateful.

Alastar1
Alastar1

I beat the game and every second of Mass effect 3 was amazing EXCEPT for the ending. I was just cheering and smiling wide when I saw the massive fleet attack the reaper fleet, when Grunt taken on a bunch of Ravagers himself, Even when the Quarians and Geth finally reunited I was smiling and happy about the game so far. I was just so excited for every second of the game. But when I saw the ending this is what I thought " . . . . can I get my money back on this?" I wouldn't doubt if that is exactly what alot of people did. This was not the ending Mass Effect 3 deserved. Though if they stuck with the current ending they should ADD TO IT. Maybe after Joker and the normandy crew get off of the wreck then some alliance transports fly up and pick up the crew, take them to earth (if thats not where they are) and Admiral hackett gives them accommodations and you see a memorial to commander Shepard (with YOUR Shepard's portrait) and then the fleet that you brought to defeat the reapers with all warp home (it may be difficult without mass relays so either it could still be possible just slower to warp without them, or DON'T DESTROY THEM.) and you see the affect your choices had all across the galaxy and maybe have Shepard giving a "good bye speech." THAT would be a good addition to the already existing ending!

Justforvisit
Justforvisit

@gmromero well spoken. WARNING SPOILERS FOLLOW What have we played ME3 for at all, why did we collect all those armies and fighting forced together when in the end it all doesn't matter? And when the reapers really are soooo sophisticated, why didn't they offer this solutions already in ME1? Really, the endings are lame excuses of lazy storywritting. Yeah Casey, you GOT us talking, but NOT in a good way. An Epic Trilogy deserves an epic ending! END OF SPOILERS

gmromero
gmromero

When they say the ending is full of "mystery and interpretation" what they really mean is that they botched it and are not going to fix it or apologize- and that they decided to just ship a generic cover-all ending without even the tiniest narrative of what happens with all the characters and choices. Their biggest selling point was "choice" and making your own story; the ending shows this was false advertising.

Donald_M
Donald_M

I just bought the game today - a physical copy (PC DVD). Haven't read about any major spoilers yet just the annoyance of the whole Origin thing and the day one DLC (Yes, i'm annoyed at that too). Now, I haven't even played the game yet - just got the PC DVD today - but apparently a lot of people are having problems installing from the DVD. I've read that I am but one of many forced to download the game through Origin (even though I have bought a physical copy). Some sort of bug where the Origin software doesn't recognize the DVD after unlocking it with the product key. As of yet there is no definite fix - most people faced with this are forced to download the game from Origin... All 10 GB of it... Geish, this is annoying - i've spent money on a DVD that is useless, and now I have to wait aprox. 5 hours to HOPEFULLY play the game... Apparently some users are having problems installing after the download. I'm sure i'm going to love the game - if I can get it to install - but this is by far the worst experience I have ever had when buying/installing a game. First i'm being forced to use Origin - then i'm being forced to download the game via Origin despite the fact that I have the DVD's ... I have to agree with one user at the bioware forum -- If this is what paying customers are getting i'd rather be a pirate. Well that's that - my first comment on gamespot. Maybe a little off topic, but I figured this was the right place to shout about my problems with the game (so far) ...

SaeeD22000
SaeeD22000

@Blitzkrieg129 Agreed. money is everything. (money is important to everyone that's the fact the movement had started!) Even Capcom will release DLC for free, Maybe money is more important for EA.

thetravman
thetravman

Well that's one way to make a game memorable...just not a good way.

Lauzon1980
Lauzon1980

@HappyBB I agree with you fully! I finished it again this morning and really dissected the scene after the credits! The little hint that its not all over!! Damn EA for this!! I'll bet somewhere at Bioware is the ending that was intended from the start!

TimberWolf_CLT
TimberWolf_CLT

After years of playing and careful consideration of the descisions to make and guiding my Shep we have this ending. Pretty much all of my work was ignored and trivialized with the three ending choices. I think that's what hurts the most. BW spent all of that time telling us that our choices mattered. To keep our save games. Why bother... I really hope that there's more to the story but I doubt it.

Dreamagus
Dreamagus

And Gamespot complained about The Witcher 2's ending...I mean, the ending of the game from the guys who RELEASE FREE DLCS TO IMPROVE ITS ASPECTS. Looks like someone should learn from them...or the franchise (not just ME3, but the predecessors as well) might still be remembered for having the most disappointing and fan-rage-indulcing ending of modern times...but I guess they'll not really care, not while they're proffiting...

marco1k1
marco1k1

I was rather happy with the demo despite the horribly cheesy lines that cropped up, As for all this bull-pucky about DLC that's on the disc but is 'pay-to-unlock' content... that's dastardly (on the Dick Dastardly level) What's worse is the piss poor excuse for it.

VGJunky
VGJunky

I would have taken an ending memorable for being great, Casey Not controversial

HappyBB
HappyBB

@Lauzon1908 It's all because of money! The publisher wants to milk this franchise to its infinity! They want to keep pumping out sequel after sequel. It's all about money. Sigh...

Lauzon1980
Lauzon1980

I just at this moment beat it... Ummm... There isint a sense of completion here! A sense of confusion is more like it! Would it have been so hard to just give us the epic, blockbuster ending that this story truly deserved? I was hoping for celebrations, medals, touching moments and a sense of real victory. Not every story needs a twist in the final scene. We have Hollywood for that! I was really looking forward to how this would all end.... I really was... Has everything weve done, all the choices weve made in the past 2 AMAZING games really led to THIS?? Why?...

vicsrealms
vicsrealms

All I know, is that Dragon Age 2 and now Mass Effect 3. Bioware has completely dropped off my list of those companies that I wouldn't hesitate to pre-order a game from. Gah, I hope Borderlands 2 doesn't disappoint.

supa_stud
supa_stud

people are so fickle 99.5% of the game was awesome the ending left you asking more questions but if your smart enough the answers are all there for you throughout the game. did nobody notice the all paragon choices showed as being renegade in the last scene with the catylist

Abberon
Abberon

This guy is full of bs.

razor6986
razor6986

I don't think Mr. Hudson anticipated the backlash regarding the worse ending of a game ever and is in spin mode now. As far as redoing the ending don't hold your breath on a dlc for that. If you want to make a statement on your dis satisfaction don't buy any more EA/Bioware products the only thing a company understands is profit and loss. I don't think a majority of gamers have the fortitude for that type of campaign and will line up to buy the next thing EA/Bioware pushes out.

Whitewind617
Whitewind617

They are not right. They only think they're right because people were whining about technicalities the entire time when that was never the real issue.

Pheonix985
Pheonix985

They forget one key element about business. It is not about what the developers want or want to do so much as it is about the customers who end up forking over alot of money for what they feel is a good product. Real businesses always look for trends on what customers demand for a product. If they didn't, they would surely go under. So next time bioware decides to do something on their own without the consent of the people, well, expect some harsh trash talk.

carv85x
carv85x

If their intent was to disappoint, then job well done - I saw nothing memorable about that ending.

sodiumpentathol
sodiumpentathol

All I see here are big words and no backbone. There isn't a doubt in my mind that you're all going to stand in line to buy the next Bioware product and its DLC. Just give up already. You can't win fights if you don't commit to it.

vishisluv7
vishisluv7

RIP Bioware of old, Bioware of pre-EA. Bioware of Balder's, Neverwinter, even DA1. It was a good run.

DarthLod
DarthLod

Blah Blah Blah. Ever since EA bought out Bioware they have descended into greed driven tactics and debauchery. No, I didn't purchase ME3 even after loving ME1 and 2. Protest with your wallet.

rhymesmatter
rhymesmatter

@michael494 I am glad you understand this my friend as name calling on sites like this is a sensitive matter and besides the problem that it causes it also leads to non productive discussions and nobody would like that iam sure.Either than that i will indulge you in finishing the game and i am 99% certain that you will see what i and the majority off ppl on the internet are talking about.We are but single voices each on of us but combine those voices and they become a Scream that is the truth.Glad i could get your attention about EA undermining BioWare's relationship with the fanbase and plz do post back in one of the various articles that float around GS: http://www.gamespot.com/features/why-bioware-shouldnt-change-mass-effect-3s-ending-6366066/ http://www.gamespot.com/shows/start-select/?event=startselect20120315%3Ftag&contsessid=8d6ff8ef1b6a9a5e29db38e1414fdc96&prevBounce=6366328#335829197 http://www.gamespot.com/features/why-do-you-hate-mass-effect-3-6365175/ Hopefully ...Somehow...BioWare's attention will be eventually caught and then maybe they will investigate the opportunity of releasing a DLC with an Alternate ending.I know...More money to be paid to those MONGRELS of EA but i am too attached to this Franchise and as a gamer i want a closure.I am certain many ppl share my thoughts here

michael494
michael494

rhymesmatter you make a good point about name calling, it was inapproprate and i won't make that misstake again. you enlightned me about EA and bioware with 'EA now calling the shots. i didn't follow the buildup and promises bioware made to the fans and i haven't reached the end of the game yet. my opinion could change.

valeria_victrix
valeria_victrix

Played it through once. Appalled by the ending. Tried to play it through again, lost interest after a couple of missions and deleted the game off my PC. Do I care if they change the ending? No, not really. Probably won't play it again either way. Will I buy any DLC, or books, or whatever? Lol, not a chance. Have I learned any lessons? Sure! (1) Never pre-order a game. (2) Never trust a Gamespot review. Ignore the shills and see what the players say before opening my wallet. (3) Ignore the hype. Maybe the money wasted was worth it for the lessons learned.

rhymesmatter
rhymesmatter

@cjf187x I will tell you where they have a say: Deadlines,demand for content(and yes they don;t ask for specific things just generally content) so they can divide it in DLCs and get moar money and believe me many other endeavors that diminish BioWare's Original work.It's not that they directly interfere but with indirect actions that lead to the results we see.Having that said it doesn't mean that BioWare is of the grid.They were the ones that Promised us those specific things not EA..For that part it's BioWare's fault

Bepedos
Bepedos

@troyofdetroit I've actually been doing that for a while. When I feel bad about pirating a game, I try buying a GOTY edition with included DLC.

Brebber
Brebber

Bioware is owned by Electronic Arts, it is a sister company. A good example of that is the Black Box Studios which is the studio that releases the NHL and NFS games.......which is owned by EA. So a production/development company that presides over another development company does have some say in what the final product will be.