900,000 Xbox Ones went unsold worldwide in 2013 [UPDATE]

Microsoft representative says, "We sold through nearly every unit we could in the holiday period and pulled forward as many units as we could from Q3."

[UPDATE] Following the publication of this story, Microsoft corporate PR representative David Dennis issued a statement to GameSpot that aims to clear up the discrepancy between Xbox One units shipped vs. sold during the quarter.

"We sold through nearly every unit we could in the holiday period and pulled forward as many units as we could from Q3. However, only some of those shipments were sold into the channel in the final period of the quarter and so there was not time to sell the units through to customers," Dennis said. "These units are now being sold through to customers."

The original story is below.

Microsoft announced today as part of its latest financial report that it sold to retailers (shipped) 3.9 million Xbox One consoles worldwide during the quarter ended December 31. It sounds like a big number, but it doesn't tell the whole story.

Microsoft previously announced that it sold to consumers 3 million systems worldwide by that same end-date, meaning there were actually 900,000 Xbox One consoles either left on store shelves or in transport during the year. This despite Microsoft saying it was selling every console it could make.

Sony sold 4.2 million PlayStation 4 consoles in 2013, but we won't know how many units were left on shelves during the year, if any, until the company reports earnings in early February.

Total Devices and Consumer revenue, the Microsoft business segment to which the Xbox unit belongs, saw revenue for the quarter rise 13 percent to $11.91 billion. Microsoft also shipped 3.5 million Xbox 360 consoles during quarter, bringing total Xbox console shipments to 7.4 million.

Xbox platform revenue increased to $1.6 billion due to the release of the Xbox One, though cost of revenue also increased due to the higher volumes of consoles sold and "additional costs" associated with the release of the Xbox One. Xbox Live continued to be a bright spot for Microsoft during the quarter, with transactional revenue rising more than 25 percent.

Overall, Microsoft announced record revenue of $24.52 billion for the quarter, and a net profit of $6.56 billion, which is up year-over-year.

Got a news tip or want to contact us directly? Email news@gamespot.com

Did you enjoy this article?

Sign In to Upvote

eddienoteddy

Eddie Makuch

Eddie Makuch is a news editor at GameSpot, and would like to see the Whalers return to Hartford.
1196 comments
Dannystaples14
Dannystaples14

For some reason I kind of thought the gap was bigger. I need to pay more attention. With the way people go off about how Sony sold more you'd think it was 1 million to 10 million or something. Can't say that is bad for a £100 more expensive console.

jecomans
jecomans

I feel concerned for Microsoft that my non-gamer brother (he only just found out GTAV was out) has heard only bad things about the XBO, and has only heard that people want to buy PS4's. MS need to fix their image with the non-core gamer they seem desperate to attract.

guitarist1980
guitarist1980

As gamers we will not know the winner until the end 2014 mid 2015, when game devs strictly start focusing on the new generation of consoles. Most of the games being developed for the xbox one are not even taking advantage of its edram which should allow for better IQ like anti aliasing and anisotropic filtering. Right now the ps4 is easier for devs to develop for because its memory architecture is basically designed for gaming and gaming alone. Basically I am not really concerned about the power advantage that Sony has, what I am concerned about is if Sony just starts killing it with exclusives that are the kind of core games I am looking to play. Because then I am going to have to splurge and buy another toy.. which I would really feel guilty doing.. I already have enough as it is.

BryanParksSuper
BryanParksSuper

Oh please. Micro*Shit couldnt sell the remaining Xbone Ones cause PS4 is outselling Xbone One. I've seen the numbers. It's all about Sony these days.

WingChopMasta
WingChopMasta

Haha they tried to clear things up by not really clearing anything up. "We sold through as many as we could" "We are selling them to customers now"


Wtf does that have to do with shipped vs sold? You shipped far more than you sold and thought 'clever' marketing wordplay would make it sound impressive. Then the internet of course came in and explaining it in real talk.


Retards. All of them. I swear.


NinjaGaz
NinjaGaz

I think a lot of people have learnt that buying a "Next Gen" console immediately after release is not the wisest of ideas.


1. The price is at it's most expensive point

2. There are usually only a handful of games - most of which were on the previous generation


Waiting until a year after release makes the most sense, but lots of people still feel getting in there early is still worthwhile.

dmdavenport
dmdavenport

These flame war articles are getting really tired, Eddie

VegasDawg
VegasDawg

For the retarded fanBOYs....Overall, Microsoft announced record revenue of $24.52 billion for the quarter, and a net profit of $6.56 billion, which is up year-over-year.

VegasDawg
VegasDawg

I can't believe how well the Xbone is selling, being 100 dollars more than ps4, bad news for Sony considering the xbone is made for the long hall.

reign4th
reign4th

timing for new console might quite not the right time


my firm faizibr91 passed Nazeq.org evaluation

xgalacticax
xgalacticax

Well I'm sure if Microsoft shipped to 48 territories there'd be no X1s on shelves, and if Sony shipped to 13 there'd be PS4s on the shelves. That's without even mentioning the price difference which matters a lot. Not supporting the X1 or anything because I think they are both nothing but cut down PCs, but people seem to forget these facts and go 'o PS4 is king because it sold out'.

Shewgenja
Shewgenja

Proof positive that once you think your brand is 'bigger than gaming', the gamers will show you exactly how wrong you are.

PlatinumPaladin
PlatinumPaladin

900,000 units seems like a helluva lot to have in transit at any one time, but picking at the numbers like this is getting a bit ridiculous.

Possible the most flame-fanning article yet.

tightwad34
tightwad34

The industry sure looks to be going down the tubes. I'm getting a PS4 whenever I'm done with my backlog and Dark Souls 2. However, if there wasn't a PS4 I would be more than happy with an Xbone.

Sniperwire
Sniperwire

I've had the opportunity to buy an Xbox One for weeks in the Boston area. Best Buy always has them even before Christmas. I'm still yet to actually see a Playstation 4 in a store. I preordered a ps4 but I still casually look for them as I shop dunno why.

Seifer24
Seifer24

im not going to buy an xbox nor a ps4 4 because they demand to pay for playing online.

Cant get more stupid than that

SphinxDemon
SphinxDemon

Lol While I'm not a console enthusiast but rather a PC one, I would definitely purchase a ps4 of the two systems. Better tech and more respect for Sony for not trying to decide what their consumers want, an "all-in-one" device NOT focused on gaming.

Chromecast replaces xbone in its entirety

dfernand
dfernand

In Spain (Salamanca) they were out of PS4's for weeks and weeks, in contrast, there were always XBox Ones piled up and available in store. This is no surprise as Spain is traditionally stronger in Sony Playstation (3) sales ( the reverse of the UK).

saygoodie
saygoodie

If graphics do not drastically improve I'll still be Rockin the 360 for the next five years. Xbox One is more like (Xbox 360 Plus). The current dashboard for 360 is bad ass its got IE and all the apps you can think of Netflix, Amazon..etc.

northArrow
northArrow

I've seen plenty of Xbox Ones in stores, waiting to be sold. This news isn't really that big a deal, nor is it a surprise. The worst thing about this is that Microsoft actually took the time to respond to this report, making a sad excuse. Should have said nothing at all

blackmagica
blackmagica

@NinjaGaz i enjoy playing my next gen games on my ps4, the price was right and the more systems sold for sony, the more they will try to keep the new customers. plus devs will not be so quick to sign exclusive deals with MS.....3 to 1 sales will stop that right away.

WingChopMasta
WingChopMasta

@VegasDawg ahah can't even run games at 1080P 60fps. It is already outdated my friend. I am sure those voice commands are going to bring in the future like they did back when they came out in the 90's.....oh wait...

zeing
zeing

@VegasDawg Last gen consoles either met or exceeded max pc specs for the time and ps3 supported bluray. The next gen isn't even near max pc specs. The Xbone can't even do 1080p gaming for some titles. Both also have no 4k support. Neither console is made for the long haul and both companies now it. When 4k becomes the norm and parts become cheaper both Sony and Microsoft will create a not as good as pc console again. 


Don't get me wrong. I'll eventually pick up the next gen consoles for exclusive titles, but I would've prefered more powerful systems.

dr_derogatory
dr_derogatory

@xgalacticaxWell, it could also mean that there would be XB1's sitting in 35 more countries, too.  I hate articles like this because they are really just flame bait.  The point is, Microsoft chose not to broaden the release of their console in the global market, and they had consoles left over.  Of course they are going to try and spin it positively that they had surplus inventory. The fact of the matter is that, well, surplus inventory is surplus inventory.  Not very effective delivery from production to consumer, in my opinion.  


All that being said, Microsoft is doing just fine.  They will continue doing just fine and they will sell a crap ton of XB1's.  I personally expect a large uptick in their sales around the time Titanfall gets released.  If it is as good as everyone says, I expect it to generate system sales.  Microsoft is surely counting on that as well.  I'll even say that I'll more than likely get an XB1 around that time unless I hear that the experience is similar across all platforms.  If that is the case, I'll game on the 360 where all of my friends are still playing, if that makes sense.

scraper2k
scraper2k

@xgalacticax I have a Xbox One, PS4 and PC. I love gaming on the PC but its nowhere near as populated as the console community. The Next gen consoles are just toned down PC that are tweaked but they are way more pick up and play unlike PC gaming.


PC > PS4 > Xbox One

VegasDawg
VegasDawg

@Seifer24 Just so you know though Sony is way behind MS, the online play of xbox live is basically lag free and thats worth 3 dollars a month.

VegasDawg
VegasDawg

@SphinxDemon I putting you up for most retarded comment ever, your not a console enthusiast but you like the PS4, same thing as the xbone by the way dum dum and you play PC? Well Ms was going to make xbone just like steam but tards like you cried; Why?

xgalacticax
xgalacticax

@SphinxDemon Yea, that's how they get you. Sell you the console as a gaming machine and then F*&^ you later on when they have your money.

Shewgenja
Shewgenja

@saygoodie More like XBox 360 Minus.

Harder for developers to code for and getting inferior versions of games left and right.

Lost focus for general entertainment architecturally yet comes in at $500 pricepoint.

Painfully primal OS with install times that make watching paint dry seem exciting.

Very weak software lineup if you go by metacritic scoring.


You know what?  Forget XBox 360 Minus, this thing is a launch PS3 in sheeps clothing.  Did MS hire Ken Kuturagi after Sony let him go?

VegasDawg
VegasDawg

@zeing @VegasDawg Do you people grab these arguments out of the air? It's going to take 7-8yrs for 4k to become the norm, graphics are not nearly as important as they used to be either, to me ps4 is a step back it can't even do the things ps3 can do, so do you have the lottery numbers in your crystal ball?

blackmagica
blackmagica

@Vidpci @VegasDawghey! it was MS that decided to use last gen hardware, not sony. ps4 will be here for at least 7 to 8 yrs solid, and then some. starting to feel sorry for x1 owners...must suck to have such a pile of crap staring them in the face everyday.

dr_derogatory
dr_derogatory

@VegasDawg@xgalacticaxExcept that it isn't really common sense.  Smaller market means higher availability to the people that "really want it" and it still didn't sell out.  If you think Microsoft didn't do consumer demographics for where their biggest markets are, then I can't help you.  You can see my previous post here to see that I carry no allegiance to either platform, but having it available in more markets might just mean it would be sitting elsewhere, and not here in the states.


The fact still remains that 3mil consoles is a LOT of consoles.  They did awesome, and will continue to do awesome.  I will even put some money on the fact that Sony will report in early February that they had unsold product as well.  That's the nature of the business.  Not to mention, by being priced $100.00 higher than PS4, MS still almost made as much revenue from product sold.  Very impressive.  I maintain that articles like this are simply flame bait.

SphinxDemon
SphinxDemon

No xbox will never obtain the status of steam. They will never give games for super discount and will continue to charge a monthly fee for free games from 2002

sadface1234
sadface1234

@Shewgenja @saygoodie  Can you post a source for the harder to code for comment?  


I thought both xbox and Ps were now on a x86 architecture which is the same as PC, making both systems it easier to code.

blackmagica
blackmagica

@VegasDawg @zeing i can spend 400$ on a night out. i bought the ps4, and it looks nice on my 1080p tv. i would never buy the xbox1 that mostly runs at 720p for my 1080p tv. never happen

Oz0n3_holepunch
Oz0n3_holepunch

@NosadaAssasin @zeing @VegasDawg He is right, last gen of consoles were pretty much on par with the power of PC's at the time of release, though of course it didn't take long for PC to overtake them again. This gen, the consoles are at the power of a low to medium range PC at best. 

dr_derogatory
dr_derogatory

@VegasDawgMy bad, bro.  Your original reply indicated that you were replying to the original poster, Galactica or whatever his name is.  Carry on spreading the good word my friend.

VegasDawg
VegasDawg

, smaller market means less sales FKING DUH, some of your post makes no sense, like I'm saying your making sense and you disagreed with me ummmm....ok how does it feel to argue with yourself? I said earlier that MS is doing great I can't believe they sold that many consoles being 100 dollars more, I think Sony is in trouble once xbox games like titafall come out.l.

SphinxDemon
SphinxDemon

Let me rephrase. They charge you monthly and for what? To give you free games from 2002? Psn charges as well but they actually give you premium games.

And I can you can save a ton more from steam sales

VegasDawg
VegasDawg

@SphinxDemon Huh? I'm on xbox live now and boy they give great discounts on games every week, charge monthly fee for free games don't even exist.


This is what I hate about fanBOYs they try and hide then come out with lies.

VegasDawg
VegasDawg

@sadface1234 @Shewgenja @saygoodie Shhh don't tell the fanBOYs that I love reading how much better the Ps4 is when is basically the same thing except xbox has more games and options,lol.FanBoys are the most retarded people I've ever seen.