2K Sports clarifies NBA 2K14 online issues

"You can always play offline, regardless of connectivity status--just create a new file and off you go," company says.

by

[UPDATE] Following the publication of this story, a 2K Sports representative issued a statement to GameSpot on the matter. Check it out below.

When you start a new MyCAREER/MyGM online, you need to be online-connected in subsequent gaming sessions to play the file. You can always play offline, regardless of connectivity status - just create a new file and off you go.”

The original story is below.

NBA 2K14 drew widespread critical praise at launch, but its release has not been without fault. The game's forums are crawling with reports of various bugs, and a new issue discovered today has only added to the frustration.

After downloading the latest patch for the Xbox One version of the game today, we found that if you start a game online, you'll be kicked off if/when you lose your connection. Starting the game in an offline state, however, allows you to play uninterrupted.

NeoGAF members also encountered the issue and claim that the issue is not as nefarious as 2K Sports stealthily introducing always-on DRM. No, forum members there say that the bug--also affecting the PS4 version--is a result of the game entering a prolonged authentication loop and timing out as a result.

The issue certainly sounds as if it is a simple bug that 2K Sports will be able to address in an upcoming patch, but we don't know for sure. We asked a 2K Sports representative what was going on. After checking in with the development team, he confirmed, "all modes except MyTeam can be played offline."

Discussion

71 comments
LancerVI
LancerVI

I bought this game via the Xbox Store and downloaded it to my XB1 on Christmas day. First off, the game off basketball it simulates, I would say, is great. Everything else is garbage. An archaic menu system, poor character creation system and a GOD AWFUL server system that ALWAYS corrupted my saves, where I'd lose my VC and forced me to start over every single time. 


After like the 10th time of trying to get this game to work reliably, I gave up and was actually able to convince MS to give me a refund. 


It's too bad, because the game itself, is great IMHO.

hideff
hideff

Honestly this game has pissed me off to the point of me not even wanting to play it anymore. I will start off by saying the graphics on this game is awesome and i like some of the ideas but got damn man the mechanics need work. First off they changed the controls once again and these new controls suck i mean damn why does your guy seem to throw the ball away every damn time or when you are passing it in the lane to an open guy it somehow gets swatted by some guy. The people close out way to fucking fast like wtf its hard as hell to get your teammates open and it seems even when your guys have heavy defense on their guarded player they still make the shot. Finally we have a roster update and even with teams like the knicks who fucking suck and im a fan melo and jr can shoot threes all day with defenders in there face and your guys wide open cant even make a shot off of an assist? This game pisses me off my guy is just about maxed out i kept playing to see if my guys team chemistry going up and his attributes going up might make the game more tolerable...NOPE at times my teammates insist on throwing the ball out of bounds when i call for the ball or passing me the ball when there is a defender on them or simply just running out of bounds. They say oh when you have troubles with the servers sign off line and create a new profile??? WHY THE FUCK WOULD I WANT TO DO THAT YOU PIECES OF SHIT I WANT TO PLAY WITH MY GUY THAT I HAVE SPENT MONEY ON AND WORKED WITH I DONT WANT TO START ALL OVER THEY NEED TO FIX THIS FUCKING SHIT IM SO TIRED OF INVESTING MONEY INTO THESE DAMN GAMES AND GETTING SHIT IN RETURN. I think the least you could do would be to make my clothes appear on my guy damn most of the time he is in his sweat pants and a grey tshirt while others are in suits etc. FOR A NEW GEN CONSOLE GAME I AM NOT IMPRESSED WITH THESE MECHANICS THE GRAPHICS FOR SURE ARE GOOD AND THE GAME CONCEPT IS AWESOME I LIKE MY CAREER BUT IT DOES NOT MEAN SHIT WHEN IM CONNECTED TO THE INTERNET AND CAN PLAY ANY GAME BUT 2K SAYS I CANT CONNECT TO THE SERVERS GO FUCK YOUR SELF 2K YOU AND THIS GAME. I HOPE THEY READ THIS MAN TAKE CARE OF YOUR FANS MAN STOP TRYING TO BE CROOKS FIX THIS FUCKING GAME BC I SWEAR I WILL NEVER BY ANOTHER 2K GAME IN MY LIFE.

COVAtheNOVA
COVAtheNOVA

They are still having server issues. What is funny is that they want to blame everything else, yet I can game online with any other game and my internet connection is great for every other online device. It is your servers 2K. They are complete garbage. Fix them.

stoprunning
stoprunning

The same thing has been on FIFA games I've owned. Basically if you wanted updates like skill levels and whatever else EA did it would require the career remaining connected to their servers. I'm pretty sure it was only to check something and not remain persistently connected , but, it made me angry at the time. You couldn't even start the career without it. I found it out the hard way and had to turn that selection off and start a new career when I moved and had to wait 1 month for Comcast to decided to show up at my apartment to turn on internet.



It sounds like the same thing. I stopped playing Madden a few years ago, and am now done with EA Sports. I'm going to buy this game and download it from psn. Couldn't decide to get this one or Madden, but I'm going with this game.

kage_53
kage_53

The issue certainly sounds as if it is a simple bug that 2K Sports will be able to address in an upcoming patch, but we don't know for sure. We asked a 2K Sports representative what was going on. After checking in with the development team, he confirmed, "all modes except MyTeam can be played offline."

lol More lies from 2K. Fact is that you can't play mycareer mode, mygm or myteam without being connected to the internet. The moment your connection drops you can only do quick games. How do I know this ? Because it happened to me. Fuck your always online DRM bullshit 2k. I still can't people gave this game high review scores. New Live is bad but so is 2K13 with it's enormous amount of bugs and complete lack of roster updates. Don't bother getting either game.

91heath
91heath

everytime i try start a new myGM mode OFFLINE it just quits to the main menu after 2 seconds! wtf is that about??


deathstream
deathstream

So if you start an online file, it has to remain an online file.  Makes sense.

dmastor
dmastor

Too much work and dumb already sold mine 

DrKill09
DrKill09

2K, just admit you make shit sports games already. 

oface9873
oface9873

I used to play EA sports titles until NBA2K11 won me over. I was extremely excited to not only play 2k14 but USE THE FEATURES including ONLINE. Unfortunately that doesn't seem to be the case. The argument from 2k that "you can always play offline" while true, is a slap to the face of anyone who bought this game with the intention of playing this game utilizing its online features. 2k sports could just make a game that allows you to play uninterrupted online, oh wait no you can't, so therefore I feel slighted when you say "just play offline". As someone who regularly buys 2k sports titles and purchases in game content I can say 2k sports has lost me as a customer. I hope EA sports can come out with another semi disappointing title here soon so I can at least play my PURCHASED basketball game online without any interruptions or afflictions and not have to be at the mercy of the dreaded 2KSports server.

shreddyz
shreddyz

NBA 2K14- Official game of Al Qaeda.

jsock21
jsock21

I have this on the X1 and i am missing tons of features, I cant access the MyTeam mode, or online play. This is a joke. I have had this game since day one and it barely works. Extremely frustrated!

korvus
korvus moderator

For the people playing this on X1/PS4, are the changes to MyCareer that big compared to the first edition of 2k14? I saw a lot of cutscenes and dialogue choices in the beginning, but does that keep happening as often further in?

MrDouglas
MrDouglas

but, it's on XBox One, so it has the "Power of the Cloud" behind it, how can there be connectivity issues...

GSGuy321
GSGuy321

If it wasn't for an offline mode, people would be returning this game in droves ala SimCity.

xsonicchaos
xsonicchaos

You want digital only and always online future? Call me when you make perfect games.

MAGIC-KINECT
MAGIC-KINECT

The all digital, always online "future". Sucks.

blackace
blackace

Not surprising. 2K Sports killed online for 2K12 as soon as 2K13 got released. This was when NBA 2K12 was still being sold on retail shelves. When gamers finally got ahold of a 2K Sports rep they told everyone that online mode was down indefinitely. No reason why. No advance noticed that it was going offlline either. They just pulled the plug without saying sh!t. Gamers were pissed of course. Not sure of NBA 2K13 is playing online still now. After that happened I said I would never pay full price for a 2K Sports game again. NBA 2K13 was crap anyways. No patch to fix all the issues. NBA 2K14 is the same as NBA 2K13, but with updated rosters and some additional animations. Did they even fix the Gametrack quarterly stats yet? The one where a whole quarter (or two) disappears at the end of the game? Why are there no quarterly stats for players in the box scores?

drewdogg513
drewdogg513

it's happenig on pc too can't even finish a game, barely can even get online.

dmastor
dmastor

I already sold mine on EBAY, and to Gamespot and all other reviewers shame on you play though game and all features first before writing a review you so called pro reviewers

Thanatos2k
Thanatos2k

Sloppy rushed next-gen games?  I'm shocked!

OOLuigiOo
OOLuigiOo

It's because they touched themselves at night...

sunbeam4
sunbeam4

a left over from a intrusive policy turn around ?

M3o5nster
M3o5nster

You'd think all these problems would teach companies that "always online" is bad idea, but NOPE!

SavoyPrime
SavoyPrime

The next-gen version of NBA 2K14 is a mess. I ended up going back to the current-gen version.

Lhomity
Lhomity

Reminds me of the issues I had with NBA 2k12 on PS3.


If my internet went out, even just from idling, the whole game would freeze - forcing me to hard reset my PS3. This happened even while playing single-player modes. And yet, if I signed out of PlayStation Network before booting the game, it ran with no problems whatsoever (aside from having to exit the game and sign in to PSN, then relaunch the game if I wanted to play the daily matchups or use any other online feature. - and each launch taking FOREVER while it checked 2K servers for 'My2k' data and god-knows-what-else.)


I tested it by running the game and turning my router off to see if I could make it happen again - and sure enough, game would freeze every time.

September 28 2012 - I sent an email to 2K to complain about the problem. 

October 9 2012 - 2K finally respond, telling me that disabling auto-save would fix it - IT DIDN'T.

November 1 2012 - NBA 2k12 servers were taken offline forever without notice. Just under 14 months after the game launched (or less than 2 months after 2k13 launched). - DOESN'T CRASH ANYMORE THANKS 2K

Ansem_Rev
Ansem_Rev

Ps4 has no drm right ? Sony supports used games right? Makes me laugh Sony always had drm they just made it seem like they didnt

LancerVI
LancerVI

@hideff 


I hear ya, but I have one word for you, "paragraphs."

Vegeta-sama
Vegeta-sama

@kage_53 this is not true... you have to have an offline version of a character and then you use skill points instead of VC for upgrades and such

12grotyl
12grotyl

@91heath I'm glad I'm not the only one. But I'm not glad this is happening. I've wasted two weeks of my Gold Membership for xbox one on crashes. 2K better treat their customers well after this with some special promotion or something. 

stoprunning
stoprunning

@DrKill09 Have you played this gens EA games?

kitty
kitty moderator moderator

@DrKill09 Who makes good ones then? EA hasn't shown up in the basketball department for quite some time now.

blackace
blackace

Don't think they are using the cloud. That's probably why there's a problem. Also, this is happening on the PS4 as well, so that would have nothing to do with the cloud. lol!! Yes, the cloud is awesome. Especially with Forza 5's driveatar.

cvantu
cvantu

because 2K decided to not use that free service and went with using their own servers. Derp.

megakick
megakick

@M3o5nster You would think all these problems would teach consumers not to buy second-hand games...

boricuasnake04
boricuasnake04

you must be insane its ok im sure there are drugs for that

megakick
megakick

@Ansem_Rev SONY is DRM. Root Kit?

the company that makes recording equipment then says you can't record it....Great company.

Sony really put themself in weird spot being a electronics and a publisher company...

freedom01
freedom01

@Ansem_Rev what does this article have to do with DRM? this is more of a server problem and the game itself

blackace
blackace

NBA LIVE 14 was worse then their games that were on the PS3/XBox 360.

SolidSnakeJT
SolidSnakeJT

what you just said doesn't make any sense...

SavoyPrime
SavoyPrime

@boricuasnake04 You're the one insane. Not sure what you've been playing. There are so many bugs/glitches that are completely ruining the experience. Don't be blinded by the graphics, which look damn good. The gameplay is solid, but the modes are a disaster. MyGM and MyCareer can't be enjoyed because of the technical issues. And the online isn't going well. I guess me and ton of people at Operation Sports are all insane. Get outta here lol

Ansem_Rev
Ansem_Rev

Are you a moron the whole article states the games patch kicks you off if you don't have always online on both consoles that has everything to do with drm

M3o5nster
M3o5nster

It's a good thing you were here to read the article for him...

holdingholder
holdingholder

Last years ps3 and 360 versions also required you to be online to collect virtual coins. Which makes the game practically useless without a constant online connection.

freedom01
freedom01

@Ansem_Rev from NeoGaf

"When NBA 2K14 was originally released it could be played offline, however, since the latest patch there now seems to be a requirement that you are ALWAYS connected to the internet to play on both Xbox One and PS4 versions of the game.

It won't even load the game up, furthermore if you're playing the game and your internet connection drops and/or PSN/XBL stops working, the game closes down. 

The online requirement seems to be linked in with 2K's 'Virtual Currency' which is pretty much tied into all aspects of the game and verified through their own servers. So, I guess to ensure people don't cheat they require this "24/7" connection whenever you want to play the game.

However, the issue I have is that it doesn't state this on the box. All it mentions in regards to online is that a PSN Subscription will be required for online play. 

So for all the amazing improvements in graphical quality 2K have achieved on PS4 and Xbox One, it looks like they've taken a massive step backwards in customer relations in my opinion. 
I suppose I can return the game to Amazon and cite that the game was miss-sold in regards to advertised features/requirements on the box. However, I'm not sure that'll change anything with 2K's stance.

---

EDIT:

It seems the game goes into a huge Authentication loop with the 2K Servers which can take several minutes. This shows the LeBron flash screen while it's happening. The game will start up OFFLINE after it has processed it's Auth Loop and timed out."

Game modes will be limited, but you CAN play offline.

Ansem_Rev
Ansem_Rev

That is false I'm looking at it right now on my friends ps4 new patch forces always online

freedom01
freedom01

@Ansem_Rev  "Starting the game in an offline state, however, allows you to play uninterrupted." so where does it say that you have to be always online to play?